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    • 1. who knows... 2. not the whole A/C vanishes from your file on the DN's 6th b'day ...already carefully explain this. 3.yes 4.already carefully explain this.
    • if i remember rightly, long ago in one of the first drafts of the old proposed gov't overhauls, there was a listing of recommended 'charges' that inc wrong reg = £20. some PPC's implemented such changes in advance. then later as it looked increasing likely the new code was never going to be implemented after it's 1st review and another set of codes was to be debated they all quietly revert back .......... dx
    • Potentially it may not even get sold on? Just the default left for 6 years then gone? but if it is sold on ill get a letter from the DCA which is the notice of assignment? Sorry what is the different between a default notice and a default cal marker? yes, i may try and work arrangements out with the OCs after the breathing space but I'll see my circumstances then thank you again for all your help and patience, I really appreciate it and apologies If i am too fast or repeating myself.
    • receiving a default NOTICE (forget simple default cal markers) does not mean it will get sold on... OC's very very rarely do court themselves.  if it does you would receive a Notice of Assignment from the debt buyer/DCA.  as for reduced payment if it remains with the OC and they issue a DN, no harm in trying but lets get all your ducks inline first. dx  
    • okay thanks do you know how long it will take for it to get to the DCA or could the OC try and issue a CCJ? even though it's unlikely also for example would the OC agree to a reduction and a small payment over a super lengthy period of time if agreed? Rather than go through chasing apologies again for all the questions, just trying to understand all the possible scenarios.  
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OH's HSBC PPI Reclaim - offsetting? - help


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  • 3 months later...
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  • 2 weeks later...

Filed my claim last October . FOS have made an initial judgment in my favour last week. Final decision due early February. I was fortunate enough to have signed my credit card agreement using a workplace address.

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  • 3 months later...

Hi,

my husband finally had his PPI complaint against HSBC upheld in March,

 

he received his offer of redress shortly after

 

however on the acceptance form the redress will be paid to MCS.

 

The problem with this is at the moment MCS do not have the CC account that the offer relates to,

but they do have the overdraft and the loan.

 

HSBC is still collecting payment for the CC the most recent being taken this week.

 

I have asked for clarification on this some weeks ago but have had no reply from the bank ,

 

MCS did acknowledge the letters sent to them putting the account into dispute until the redress is deducted from the CC debt .

 

I have not seen posts on a similar problem so I have no idea whether or not I am taking the right approach.

 

Anyone had a similar experience ?

 

Rohannah

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so do MCS [whomever they are?]

 

own the debt?

 

look on your cra file

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx,

MCS is HSBC's own collection department and the CRA still shows HSBC as creditor . The redress must go towards the debt I know but as it will greatly reduce the CC debt I feel that is the debt it should come off, before it gets passed to collections.

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as I suspected then

 

they can sadly off set where they like

 

i'd ask them [as its the in house dca anyhow!!]

 

WHY they cant take it off the CC as that is incurring interest.

 

good move.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as I suspected then

 

they can sadly off set where they like

 

i'd ask them [as its the in house dca anyhow!!]

 

WHY they cant take it off the CC as that is incurring interest.

 

good move.

 

dx

That would mean HSBC being helpful! No not them, wonder if it would work could try?

:mad2::-x:jaw::sad:
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Thanks for the input,

 

when I put the account into dispute with MCS I did so because in my mind the figure they were attempting to collect on was incorrect

and as they appeared to have no knowledge of the complaint being upheld

 

I sent them a copy of the letter from the FOS and explained why I was disputing their right to collect the amount quoted.

 

The bank may have the right of set-off but their in house collection department agreed to suspend collection activities until the matter was clarified,

 

the offer letter from the bank merely states that the offer if accepted will be paid to MCS ,

it has not been accepted yet and it may be that if they are making it a condition of the redress

without stating exactly where they intend to use it they are not following guidelines- again .

 

I'll give it another couple of days and write them again.

 

...you can only try.

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Difficult as you say can only try! I claimed PPI from HSBC (loan) few years ago and they credited my account which details I gave them, they did not even mention crediting to credit card etc?

:mad2::-x:jaw::sad:
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Hi Mike,

 

I think they've got a bit hacked off since then it's not been easy for them you know :roll:.

 

MCS was trying to collect on this CC last year but when I wrote and told them they had the wrong account number for the card

it was corrected to the number for the OD which was ok except they messed up the amount to be paid.

 

I don't know if you had the same format

 

OH was making payments to HSBC but when the accounts were passed to collections

the payments to HSBC bounced back so he knew they definitely had been passed over,

 

to date the CC payments have not bounced back so ergo MCS have not got the account-yet.

 

I'm just grateful that these are the only debts he has although I'm told it's a bit harder to deal with a sole creditor

I wouldn't want to put it to the test.

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  • 1 year later...

Quick update

 

out of the blue the bank coughed up the PPI and have recently deducted it off the credit card debt, very odd it's not as though they were being chased for it . Hope every one is well

 

Ro

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Quick update

 

out of the blue the bank coughed up the PPI and have recently deducted it off the credit card debt, very odd it's not as though they were being chased for it . Hope every one is well

 

Ro

 

 

Hello Rohannah well some result there!!

 

 

Personally I don't think they should have offset against the debt, you should have had all the refund and then decided what to do with it.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi Brig

 

great to hear from you,it would have been nice if the bank had considered offering the cash but at least it's made a dent in the amount owed. It appears they sold the debts on

 

shortly after they deducted the ppi , c'est la vie as they say

 

Ro

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Hi Brig

 

great to hear from you,it would have been nice if the bank had considered offering the cash but at least it's made a dent in the amount owed. It appears they sold the debts on

 

shortly after they deducted the ppi , c'est la vie as they say

 

Ro

 

O.Hs credited to our old overdraft account, yet they knew there was outstanding charges etc under hardship rule.

:mad2::-x:jaw::sad:
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Hi Brig

 

great to hear from you,it would have been nice if the bank had considered offering the cash but at least it's made a dent in the amount owed. It appears they sold the debts on

 

shortly after they deducted the ppi , c'est la vie as they say

 

Ro

 

 

 

 

Always some drawback to every success it seems Ro,

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi Mike,

 

how are you and your wife these days ? I've been out of the loop for a while but I may be needed to write a few more letters :-( I had a quick tour round the forums this week it doesn't look like it's getting any better to me,

Ro -- about to lose it with this charm bar thingy

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Hi Mike,

 

how are you and your wife these days ? I've been out of the loop for a while but I may be needed to write a few more letters :-( I had a quick tour round the forums this week it doesn't look like it's getting any better to me,

Ro -- about to lose it with this charm bar thingy

 

 

Hi R, we moved Wales to live late last year, R is going to look for a job here, that night shift she was doing was a killer, she has problems sleeping after 5 -6 years of night work,, How is Mr R ? both you well I hope, nice to get update from you, take care keep us up to date, Bye for now.

:mad2::-x:jaw::sad:
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Hi Mike,

 

it takes forever to adjust after night shifts , oh is very quiet at the mo I've dashed off a couple of cca requests for him although I'm not sure they achieve anything really .I hope you like living in Wales depending where you are it can be very different hope R gets a decent job soon

 

Ro

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Hi Mike,

 

it takes forever to adjust after night shifts , oh is very quiet at the mo I've dashed off a couple of cca requests for him although I'm not sure they achieve anything really .I hope you like living in Wales depending where you are it can be very different hope R gets a decent job soon

 

Ro

 

 

 

 

 

Hope she does , keep us up to date regarding CCAs always interested R,.

:mad2::-x:jaw::sad:
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  • 3 weeks later...

Hi

 

got answer from DCA regarding CCA's for credit card and loan,

 

the cc was acknowledged but no agreement sent (overdue now )

 

but not the loan as it has now become a current account

which is not covered by the regulations because it does not give credit.

 

I have to assume it has been combined with the overdraft but as no-one notified my husband this was the case

 

I have written a letter to the DCA requesting that they at least provide the signed agreement for it .

 

best wishes to all

Ro

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