Success with LLoyds...almost!!

[MBK]

Hi

 

Hoping someone will come along with some advice much needed.

 

To cut a long story short, my mother went to a third party to help her claim back PPI on a number of loans she had with LLoyds.

 

LLoyds agreed to make payment and have done so, but have yet to make the final payment.

 

It's been almost a year since the last payment. Despite calling and writing to Llodys TSB on numerous occasions, no payments have been received.

 

We are at a loss of what to do next.

 

Any advice would be appreciated.

 

Many thanks

 

MBK

[ims21]

Have you had formal offer letters for all of the loans?

 

What reasons are they giving for not paying up?

[MBK]

Hello Ims21

 

Thanks for your quick response,

 

Yes, we have had formal letters from Lloyds giving details of monies owned. However they have not written to us since last September and therefore we do not know officially why the delay in paying.

 

Surely they now owe much more because of the interest accumulated!

 

When I last spoke to them they claimed the delay was due to the sheer number of claims they have been getting from customers!

 

 

Many thanks

 

MBK

[ims21]

Hi

 

Ok you have two choices.

 

First is send them a "Letter before Action" giving them 7 days to cough or you will issue in court. The letter should also state that they are required to pay interest right up to the date of settlement.

 

Second is to lodge a formal complaint with fos.

 

There is a thread here somewhere in the PPI forum where a member issued an LBA and the money was with him/her in a very short space of time.

[MBK]

Ok, will go down the court route.

 

Enough is enough!! They have had ample time to pay and are still dragging their feet.

 

Lba will be sent off to tomorrow and if I don't hear anything, I will definitely be taking them to court.

 

Will probably need further advice down the line Ims21......

 

In the meantime, many thanks for your help.

 

Will keep you informed.

 

Regards

 

MBK