Jump to content


Venture Photography can I canel or reduce order. "RESOLVED"


pdochmum
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3291 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I got a £20 voucher that was worth £145 via Hamleys store for a photo shot of me, my fiance and my 16 mo daughter. The photoshot was lovely! I went back myself to view and ended ordering £3385 worth of prints!! Feel sick and have emailed then asking if it is possible to reduce order as I only ordered yesterday. I know hitachi offer a 14 day cooling off period and I was hoping that as my order was only placed yesterday (Sunday) afternoon that possibly I could work something out with them. Cna anyone let me know if they've had similar experiences and what the outcome was....good or bad!!! If my fiance finds out he'll go mental!!!! :-x

Link to post
Share on other sites

Why in the name of................... why did you order so many photo's???????

 

Not sure of the legalities re your options but will ask the rest of the team to take a look.

Did you have a written contract?

I would have the thought the cooling off period would apply here though as they have not actually produced anything extra for you as the pics were already there.

Have you phoned them to cancel?

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

Hi pd

 

You need to find the Terms and Conditions, there will no doubt be some, even so they should be able to use their discretion. I would send an e-mail as well as phoning them. Tell them exactly what you want done. If you paid by Credit Card / Debit Card speak to your provider.

Link to post
Share on other sites

I know!!! Can i claim temp insanity????? I was so blown away with everything that by the time money came up (at the end of the session) I was hooked. Thats not all. Today I just found out that my fiance's work contract (a 5 year one) was cancelled!! I feel like crying. I didn't actually order that much (4 of the 10 x 10 shots and a large framed one contatcing 7 images). i shoud have ran out but I thought with my fiance having the new contract everything would be fine. how wrong was I?? I know i signed a lot of stuff...i have a signed order form and it states "once signed this order is binding and because of the custom nature cancellation or reduction will not be possible" ahhhhhh

 

I have called and emialed but just found out they don't open until 1pm today so am hoping to speak to someone this afternoon.

 

I'm away to vomit with nerves!!

Link to post
Share on other sites

They are open now then so go ring and cancel!!!

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

Hi Rebel11,

 

This is thing I scoured their site and cannot find one T&C that relevant to this. They have T&Cs but it seems to relate to something called a £200 voucher......

 

I've set up a payment plan with Hitachi so no money down and Hitachi state they have a 14 day colling off period. Can i do anything with that?

Link to post
Share on other sites

ok - well i keep getting the answering machine!!! In Glasgow today its a holiday Monday but so liitle companies adhere to this that I just assumed they'd be opened. I would call another office but its pointless - all the paperwork originated from Glasgow only yesterday and I doubt anything can be done from another branch (I've heard they are like a franchise operation)

 

I'll keep trying them!

Link to post
Share on other sites

Any luck yet?

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

UPDATE

 

well i just heard back from them - they were so helpful. after reading what i had on other forums I was expecting the worse! They are willing to take it back to just one photo (with 7 shots) at a much more managable £1400 :) I know that still seems high to some folk but I'm VERY happy with this.

 

Just waiting on a call back to confirm however.....I'll post when the ink is dry, as it were!!:tongue:

Link to post
Share on other sites

WOW! That still seems a lot of money to me but as long as you're happy then thats all that counts.

Let us know when you get the confirmation.

 

I'm just off to enrol on a photography course!!:whoo::photo: ££££££££££££££££££££££££££:-D

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

Oh I know it still an awful lot of money to me as well but I think I'm on a high that I've managed to reduce it from £3385 to £1400. I can handle that(Just about) Just need to make sure i get a call back now!!!

 

I'm with you the course...man alive - whoever owns Venture must be worth a mint:shock::smile:

 

I'll post the update ASAP and thanks to everyone - this has been an amazing forum - very supportive to me in a time where i just needed someone to talk to and who'll give me advice. Feel so much better. :-D

  • Haha 1
Link to post
Share on other sites

***UPDATE***

 

okay - got a call back a few times yesterday from the studio to arrange suitable dates for a visit and I'm now going in tomorrow to offically reduce the order down. I'll let you all know if this is as starighforward as I'm assuming.....:|

Link to post
Share on other sites

Sounding good so far. :-)

 

Keep us updated.

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

  • 2 weeks later...

Hi :)

 

Yes it was very simple to reduce the order and the staff were so nice about this. No isses at all and just waiting on my greatly reduced first monthly installment ot come out of my aco**** followed by the greatly anticiapted "collection" piece! Can't wait and must add Venture were great with me!

Link to post
Share on other sites

Brilliant news.

Well done you.:-)

[sIGPIC][/sIGPIC]

 

Welcome to the Consumer Forums

Free advice and support to to solve your consumer problems.

You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

 

Which guide to the Sale Of Goods Act

 

New advice guide explains credit card rights

 

Help the CAG!!

Make a donation

 

ARE YOU A VICTIM OF COWBOY BUILDERS?

 

Has your RBS account been transferred to Santander?

 

Forum rules. Please read these before posting

 

PLEASE CHECK OUT THE CAG LIBRARY!! IT HAS LOADS OF USEFUL STUFF IN THERE. CLICK HERE

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...