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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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claim settled with mention of a confidentiality


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no - it is your right to insist that no conditions be attached to the payment/settlement. Don't worry they will pay you.

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I think just as a matter of priniciple i shall reject the offer unless there are no conditions attached.

 

Hi there

I am currently claiming from HSBC and had accepted an offer in principle - full amount.

I had the confirmation letter yesterday which also stated the confidentiality clause. I crossed out that bit signed it and returned to DG Solicitors - if they do not pay then my court claim is still in place and will not be stopped until the money is in my mitts!!

Boo

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Hi there

I am currently claiming from HSBC and had accepted an offer in principle - full amount.

I had the confirmation letter yesterday which also stated the confidentiality clause. I crossed out that bit signed it and returned to DG Solicitors - if they do not pay then my court claim is still in place and will not be stopped until the money is in my mitts!!

Boo

 

Thats an idea i may do thay myself even though it has no weight just for the principle

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Thats an idea i may do thay myself even though it has no weight just for the principle

 

A principle's a principle hun!;-)

Boo

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Sneaky bs had a letter from DG this morning thanking me for accepting the offer and that they would credit the account soon, but no payment sent them a letter saying i want payment as well as credit, as a credit is just the same as me payin charges again has anyone else had them or any other bank do this as i have the same with alliance credit card who albeit more upfront with there intentions to 'credit' the account

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My letter from DG Solicitors also had a confidentiality clause,which i crossed out.I had a reply today 'the agreed sum will be credited in the next day or so' !!.No mention of the clause.However they don't have much confidence in the bank,it continues' If the credit does not appear within the next week please telephone the writer'!!:)

:grin:amount WON so far £15,021.27(12 claims):D

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thanks for your reply karnevil i have realised that i have been applying the priniciples from the current account to the credit card acc ooops!. heres a question from another credit card account the total of charges i had paid and relating interest was 1644 also there was a further 500 pounds in unpaid charges plus interest which made up the balance . At the time of initial start up of process the balance on the acc was 1492 in debit so am i rite in thinkin i can ask they credit my account with a further £152 (the difference between the 1644 and 1492) to close the matter?

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