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Hi can anyone help?

 

Requested SAR information from Ford they refered back to the Ford dealership who do not answer letters, and when I call - hang up!

I have no paperwork but took out the finance in April 2005 - repaid 2008 and had PPI added without my knowledge.

 

Where do I do from here?

 

Experian shows loan with FCE Bank but not he account details.

 

:!:

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Hi

 

A SAR to Ford Credit has to be responded to by them and they MUST let you have the data they hold on you.

 

Have you had a written response from Ford Credit? If so what did their letter say?

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

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Hi,

 

Letter said as they were not present during the transaction they cannot validate what took place and referred me back to dealership.

 

This was the full £10 disclosure letter I sent and that was their response with return of cheque - is thsi allowed?

 

Hippo

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No it isn't allowed.

 

Send it back to them and demand that they provide you with the data they hold on you or else you will make an official complaint to the ICO and may issue in court to force compliance.

 

Remind them that they are in breach of the Data Protection Act

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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  • 2 weeks later...

Hi, I wrote again to FCE bank requesting full SAR and enclosing payment, their letter reads as follows :-

We are unable to loacate any reocrd of a finance agreement with the information you have provided.

Please therefore find enclosed your request along with your cheque paymnet.

Should you be able to supply an alternative accoutn number or vehicle registartion number which will enable us to locate an agreement we will be happy to supply the information that you have requested.

The information will be sent following receipt of another reuqest, fee payment and signed customer authority.

 

Just signed customer services.

 

They had the car reg and FCE shows on experian as the lender.

 

where do I go from here?

 

regards

 

Hippogirl

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Failed SAR letter in the CAG library.

 

They should be able to trace you by name and addresses only.

 

Enclose your original SAR and the payment with the failed SAR letter.

 

Tell them that you will be reporting to the ICO and may take legal action to force compliance.

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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