Provident states I've Settled when I havent

[Gavsp]

I have a loan with Provident for £501 over a year at £36 a month and have £325 to repay. I moved house just before Christmas phoned them up and told them that I’ve changed address and they told me to inform my adviser, so I done this by Text, I had one new collection from my new address and no-one has bothered to come around and collect any further payments. My question is, on my Credit file it states that I have settled the debt, should I chase them up and pay them or just leave it be?

[852bob]

The Provident are a *edit* company nothing short of a legal *edit* with interest rates of 80 % plus

 

They are renown for giving loans to very low income families and except job seekers allowance as loan security

 

THIS COMPANY SHOULD BE PROSICTUTED AND TAKEN TO TASK BY THE OFFICE OF FAIR TRADING IF THERE IS A CASE TO BE ANSWERED

FOR IRESPONSABLE LENDING

 

 

 

 

. My advice would be if it says the dept is settled then as far as you are concerned the dept is settled as long as you have it it writing. Good luck to you.

Edited July 10, 2012 by citizenB
Please keep defamatory remarks to yourself

[postggj]

if the debt is marked as settled on your credit file, it prob means the account has been closed and the balance sold to a DCA

[Gavsp]

if the debt is marked as settled on your credit file, it prob means the account has been closed and the balance sold to a DCA

 

Ah that's what I thought, will have to nip down to the local office in August and wipe the debt. Also I'm going to show them the Text messages to my agent informing them of my change address and insist that they remove the bad marks on my credit file.

Thanks for the response

Edited July 10, 2012 by Gavsp

[Gavsp]

The Provident are a *edit* company nothing short of a legal *edit* with interest rates of 80 % plus

 

They are renown for giving loans to very low income families and except job seekers allowance as loan security

 

THIS COMPANY SHOULD BE PROSICTUTED AND TAKEN TO TASK BY THE OFFICE OF FAIR TRADING IF THERE IS A CASE TO BE ANSWERED

FOR IRESPONSABLE LENDING

 

 

 

. My advice would be if it says the dept is settled then as far as you are concerned the dept is settled as long as you have it it writing. Good luck to you.

 

Would have to agree with you about them being a *edit* company. I have nothing in writing, so I'm going to pay them to prevent a second Default or bad mark on my Credit File.

Edited July 10, 2012 by citizenB