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    • The threshold will vary from company to company but I have worked on the estimate of £1000 and less as to instruct a solicitor to defend would cost more than this, but it depends how serious they are and how sure they feel about not giving out info.   Its all about putting them on the spot legally to show that their procedures are flawed and how can we be satisfied they are going to adhere to GDPR rules if they cant even supply the info. Not sure how seriously the ICO would take the fact that any company had a ccj based on their non compliance but am certain it would't do any harm to their investigation.
    • I does sound like it, unfortunately when you get to cars of this value, you have to take into account what sort of profit margin the dealer is going to be taking out of it, and what sort of potential after sales service this can support realistically. the end result is when you get to the bottom of the market you've got the more arthur daley type retailers who are making money either from expensive finance options for people with poor credit ratings, or from essentially ripping people off by selling cars at the full retail mark up, but not giving the backup one would expect after paying the top whack forecourt price.   I think there's an argument when you're in this price bracket for buying privately after doing some research into the type of car you want, you'll end up paying less, and you can put the money saved aside for the inevitable repairs and maintenance.
    • A very odd story indeed. I think I would start off by writing a letter to the court – sent recorded delivery – and also a letter to the police. You need to make sure that you have a paper trail for this. Who is the sender of the letter? Is it the CPS? Send them a letter as well – recorded delivery. I'm not quite sure what else to suggest but may be somebody else will come along with other ideas. But anyway send the letters I have suggested whatever happens
    • I am wondering if anyone can help me or direct me to a template letter. My daughter received a court letter,  she opened it not even checking who it was addressed to. It was addressed to a male who she has never heard of and was a letter detailing sexual offences  and giving a date for a court appearance! She was horrified that someone was using her address and rang the police who told her to ring the court. The police said that they may visit her to check that he doesn't live there, even though she told them that she lives with her son and has done for 10 years. We have googled the offenders name and have no clue who he is or why he has chosen my daughters address. What we do kno3w is that he is a serial offender. My daughter is going to write to the court but she's  very worried. Clearly the man will not be at court as he hasn't got the letters! a warrant will be issued and she is worried that she will come home from work to find her door kicked in. My grandson is only 10 and obviously she's concerned for him too. Any advice would be appreciated
    • One option could have been to open a  not as described case.  but you might have ended up with an automated return label and automated refund. : ? (another karma issue)   ( just to note: that hyper link in my message above is created automatically by this forum . i can not remove it)
  • Our picks

    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
        • Like
      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies

Ulster Bank sees exodus to switch following customers losing patience.

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