call to my landlord from fredrickson internatinol

[louthy]

I had a letter last month from fredrickson

 

so I called them and told them i will only deal with them through letters only.

 

I live above a small post office so my post is collected from the shop,

when i went to collect it this morning my landlord said he had taken a call from fredrickson they asked him to tell me to contact them.

 

I have since called them to complain, as its caused a bit of hassle for me,

 

Is there away of taken this complaint to a higher level,

as i think they have broken some kind of law here,

im a right and what should I do now

 

thanks Louthy

[renegadeimp]

They've broken the data protection far for a start by discussing private matters with a third party. You must report this to the ICO and OFT.

[BRIGADIER2JCS]

No DPA breach but possibly a breach of OFT Guidance.

A complaint should be addressed to their compliance

manager.

[count orlok]

Depends on what they said to the OPs landlord.

 

 

What did they say?

[BRIGADIER2JCS]

As stated they asked the LL to pass message on.

[louthy]

They called my landlord after i asked them only to deal with me in writing, I have since called them only to be fobbed off, what action should I take now

 

thanks

[the_shadow]

You should never just TELL them you want them to deal with you in writing only, you MUST WRITE it and send signed for or obtain proof of posting.

 

You should complain they have ignored your request and see what they come back with, I suspect the recording of your phone conversation might be "lost" or overwritten.

 

S.