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call to my landlord from fredrickson internatinol


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I had a letter last month from fredrickson

 

so I called them and told them i will only deal with them through letters only.

 

I live above a small post office so my post is collected from the shop,

when i went to collect it this morning my landlord said he had taken a call from fredrickson they asked him to tell me to contact them.

 

I have since called them to complain, as its caused a bit of hassle for me,

 

Is there away of taken this complaint to a higher level,

as i think they have broken some kind of law here,

im a right and what should I do now

 

thanks Louthy

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They've broken the data protection far for a start by discussing private matters with a third party. You must report this to the ICO and OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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No DPA breach but possibly a breach of OFT Guidance.

A complaint should be addressed to their compliance

manager.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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As stated they asked the LL to pass message on.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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They called my landlord after i asked them only to deal with me in writing, I have since called them only to be fobbed off, what action should I take now

 

thanks

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You should never just TELL them you want them to deal with you in writing only, you MUST WRITE it and send signed for or obtain proof of posting.

 

You should complain they have ignored your request and see what they come back with, I suspect the recording of your phone conversation might be "lost" or overwritten.

 

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