I've gotten a reply from Lidl and they've just suggested going through Athena's appeals process (response attached) If parking eye is anything to go by, appealing won't get me anywhere, but I may go through an appeal so it helps me get my case across. Thank you for pointing me there. I will write to the CEO tonight
Caravan from leisure caravans - riddled with issues - Advantage Finance cancelled agreement and have the Van but will not refund Payments/repair costs sighting 12mts ownership/use as the reason - Court Time?Okay, I suggest that you phone Baileys of Bristol and make some casual enquiries. Tell them that you are interested in buying a second-hand caravan – given the make and model number. Tell them that it seems to be in quite good condition but you are interested in knowing what the price would have been new and how long would they normally expect their caravans to last if they were properly maintained. Ask them what they think the resale value of 2011 caravan might be now. See if they can let you have a copy of a brochure for that model. They may will have one in PDF format. What we are trying to do is find out the value you have had – if any from your ownership of this caravan for one year. It seems to me that you had no value – and I'm wondering whether in fact you might be out of pocket stop Also, you need to understand particular kinds of action you can take. You could decide to make a complaint against the finance company to the financial ombudsman service. This would be completely risk-free – but would take quite a long time with a very uncertain outcome because the FOS is limp wristed and far too cosy with the finance industries. On the other hand, against this kind of finance company they may be more prepared to be assertive – unlike with the bank where they would tend to be biased towards the bank – in my view. The alternative is to take a small claim in the County Court. This would be very assertive. You would incur some fees – probably about £300 all told, which you would get back if you one. This would send a real warning shot across the bow is of the finance company and I suspect that they would rather pay up then go to court. However they might push you to a hearing and if you won the hearing, then you would get your money back plus interest plus all your costs. My view is that you would probably win and I hope that you would get everything back because it seems to me that you have had no benefit from this contract. However, can you tell us of any use/enjoyment you have had from the caravan. Phone Baileys tomorrow Where are you in the country? I understand that the dealer is in Durham
v2.0 up. lol More emphasis at the end to the 2 dodgy agreements Funnily enough as i was doing it I made notes in order of the exhibits and the issues with each but felt I had to follow the run of their claim & WS, should have stuck to that as a pattern for mine Witness SB v2.pdf
@curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
@skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
Jennyripper1974 posted a post in a topic,I’m in desperate need of help
I bought some clothes online in may through Evans and paid through PayPal
returned them all seven days later
I waited the 14days for my refund and no refund came
I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it.
evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
I contacted PayPal
they said the dispute had been closed but Evans at no point had attempted a refund.
fast forward to today
I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
I’ve also contacted their customer service too
all I get is PayPal have cancelled refund because dispute is still open.
I have proved that the dispute is closed
I have got an email saying that if Evans sent the refund they would accept it
but up until the date I got the email they have not once attempted a refund .
I have sent them a letter before court email
I have even offered to have the full refund as a gift card just to get this sorted !
I’m literally at the end of my tether and don’t know where to turn next !
i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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