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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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XPRESS OUTSOURCING SOLUTIONS LIMITED -problems getting paid.


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My position was on a self employed basis, document collection agent..when I applied for the job Christian did say they would be looking to employ full time in the London area..but of course it never got to that!

I know there are employed staff, (as opposed to self employed) there were at least 8 booking agents in the office when I visited, the majority of whom I would say were very pleasant when booking appointments etc...just wondering if by not paying self employed agents own staff are paid. ..just a thought as there is certainly no logic to the situation I and others found ourselves in!.

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  • 5 months later...

Hi There, I don't know if anyone will still be viewing this thread but I joined this company as a member of the booking team and have left due to the fact that there was NO payment from them. I know there are at least 5 members of staff that are owed monies. All the staff members left around the same time ( roughly 2 1/2 months ago) is there still time to open an employment tribunal as we are just getting nowhere with this issue.

 

Any help offered would be fantastic.

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  • 2 weeks later...

I am also still owed money by them after being made redundant in November. I know that if you are wanting lodge at Employment Tribunal it has to be done within three months minus one day from the incident so will probably need to be done in the next week or so. Are you in contact with any others who are still owed money? Do you know if they have heard from them or are taking any action as the xpress office seem to be ignoring me now!

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I know people have started proceedings when it comes to taking them to court. I'd say start employment tribunals if you are at all unsure as to wether you will get any money back because like you say after three months there is much that can be done. What do they say when you ring the office?

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Most of it was by email so I had an audit trail incase I had to take it to court. Mainly saying that they were owed money by one of their clients and once they were paid they could look at addressing what they owed.

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  • 4 weeks later...

I was one of the unfortunate people that was employed by this company from March 2012 until August 2012. I left with them owing me nearly £3000 in outstanding expencess and wages. I have won a CCJ against the company but even though they are still trading I have not received any payment. I had a Warrant issued by the court but still no payment.

 

I have since been contacted by an investigation officer from the Department for Business Imovation & Skills regarding Neil Bromage. There are criminal proceedings against him for being a Director of a company although he was disqualified. It is obvious that a short spell in prison was not enough for this man. I hope they throw the book at him.

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  • 2 months later...

Yes this company should be investigated by the Serious Organised Crime Agency; SOCA...

SOCA tackles serious organised crime that affects the UK and our citizens. This includes Class A drugs, people smuggling, human trafficking, major gun crime “fraud”, computer crime and money laundering...

No Company in this country should be allowed to continually operate under cover of limited company creation over and over again with the use of other same family members and to operate in this manor , especially when it’s in conjunction with the legal services industry and profession and to deprive honest working people of money for their basic livelihood…

It’s a total disgrace that this can be allowed to happen in this country …

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  • 1 year later...
  • 3 years later...

I am appalled that these people are still able to rip off so many others .

 

What can the law do to protect against these fraudsters?

 

https://www.lancasterguardian.co.uk/news/lancaster-hotel-staff-face-eviction-after-wages-go-unpaid-1-8301661

 

https://uk.trustpilot.com/review/www.ihotelmanagement.co.uk

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The regulatory bodies that decide these things work very slowly and will normlly have to give people benefit of the doubt. Back in Victorian times these people would be thrown into debtors prison but that also affected people who didnt necessarily owe money just accused of owing a debt ( see private car parking firms activites and untriths) so those who wish to abuse the system get away with it time after time

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