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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Txt loan, wda, pduk and 247 moneybox default


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Can no longer afford to keep rolling over my loans with the above 4, all due for repayment next week.Emailed them all earlier today advising I will be defaulting, already cancelled bank card and cancelled direct debits.TXT LOAN already replied and confirmed they will accept my offer of 351 over 4 months to repay a 300 loan - with no additional interest and charges - Thank You Very Much Text Loan.Awaiting for the other 3 to get back to me to confirm acceptance.Only going to start paying them if they agree to the original loan + 1 month's interest.Will be glad to hear from anyone who has dealt with 247 Moneybox as other forum posts for WDA and PDUK look favourable to repayment plans.Thanks All.

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Yep I had 247 Moneybox about a year ago - repaid higher amount compared to what was initially owed that said they were ok (were the first to act on my correspondence sent) and accepted a repayment plan of what I could afford at the time - think I was paid up in 5 months

 

The charges were stopped as soon as I spoke to them and my account was not raided when they probably had opportunity to do so

 

Be prepared for these to phone you at work !!

 

 

 

Payday UK ok - will try and debit your account on payday regardless!

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Thanks.

 

I have left notifying 247 Moneybox to the end want to speak to them first before sending them a letter about defaulting on the account.

 

WDA and PDUK also confirmed acceptance of repayment plan within 24 hours without adding any further charges. Quite impressed at the quick response from them all.

 

For anybody who needs help with a email/letter template this is what I sent to the 4 payday companies. Before sending this I would advise for you to report your existing debit card as lost/stolen and once you have received you can notify the payday companies!

 

 

Dear Sir / Madam

 

RE:- **************

 

I am writing in reference to a loan of £***.** taken out recently.

 

Since entering into this agreement my financial circumstances have changed and I now find myself in a position where I am unable to meet the full repayment or extension / deferal payment on my next paydate of **/**/**.

 

I am proposing a repayment plan to repay this debt in full as below.

 

£**.** per calendar month payable on **th of the month commencing **/**/** calculated as the original loan amount + 1 month's interest.

 

Please advise of the total amount of this loan being the initial amount borrowed plus one month's interest to enable me to calculate the final payment and setup standing order payments.

 

I also request that you provide details of the bank account which I can make payments into. I cannot make payments by any other method.

 

As in line with published guidelines by many regulatory authorities I request that you only contact me regarding this matter via email to this address as I will be able to reply to any emails very rapidly and prefer this as a means of communication.

 

I hearby revoke your authority to collect any transactions from my bank account under Regulation 55 of The Payment Services Regulations 2009. Any transactions taken from my account will be deemed as unathorised and will result in a complaint being made t o the OFT.

 

Any note to contact my employer / workplace by telephone will be in breach of the Communications Act (2003) s.127 and this will be reported to OFCOM, Trading Standard and the OFT.

 

I regret that I cannot make the full repayment of this loan at this time but I am doing my best to resolve this issue as quickly as possible.

 

I await your reply.

 

Yours Sincerely

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Sounds good. Make sure you copy it and hand it to your bank as proof of cancellation of authority. Also write to your bank and say that you want them to deny any transactions on your account related to the PDL's, and want the CPA's cancelled. They will say you must tell the creditor first, but they have no rights to do this.

 

If they do say it, then you can simply show them the email, and tell them that under Regulation 55, and regulation 67(3) to (5) of The Payment Services Regulations 2009, the bank must comply with your instruction. Make sure you write this down, hand it in person to your bank manager and ensure you get a receipt for it.

 

If your bank still refuses to honour your instruction then throw http://www.fsa.gov.uk/pubs/consumer_info/know_your_rights_payments.pdf at them quoting the second page, specifically the article titled "Cancelling a regular card payment"

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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