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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I have posted details before of bailiffs being found guilty of THEFT !!! Here is yet ANOTHER ONE.......

 

If you cannot trust a bailiff.......who can you trust....

 

What is the world coming to !!!

Andrew Arthur, of Richmond Road, Ipswich, was given a 16-month prison sentence, suspended for 18 months, by South East Suffolk Magistrates’ Court after admitting theft between June 6, 2011, and November 30, 2011.

The court heard Arthur – who had worked as a bailiff for 21 years – was ashamed of his behaviour and had paid back the £4,478.79 he siphoned off after collecting it from an offender.

Wayne Ablett, prosecuting, said an internal investigation began when the 44-year-old was accused by an offender of keeping the money he had given Arthur to pay outstanding amounts of cash.

When confronted, Arthur submitted his resignation and made a full admission to what he had done.

The court was told he took the cash because he had a gambling habit, which he is now seeking to conquer with professional help.

References were handed in to the court including one from Arthur’s current employer praising his integrity and honesty.

 

 

 

http://www.ipswichstar.co.uk/news/ipswich_bailiff_stole_4_500_to_fund_gambling_addiction_1_1356897

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he will soon be re-employed by Lowells as a doorstep collector

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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Absolutely astonishing. The way some bailiffs treat the people they collect from - this bailiff steals and pretty much gets away with it!!

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1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Any way we can find out who his employers are?

 

I wonder whether he can serve his community service working as an unpaid debt collector?

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Words fail me...

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Good detective work TT.

 

These reports are extremely worrying, and illustrates something is seriously amiss within the enforcement industry.

 

Doubtless MOJ will aver that increasing fees will cure these actions.

Edited by citizenB

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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This one concerns a bailiff who was working for Rossendales Ltd. This one is REALLY strange and there MUST be something else going on here ????

 

http://www.redditchadvertiser.co.uk/news/9746374.Court_bailiff_denies_stealing_from_his_own_Redditch_firm/

 

I agree, very odd as the amount was just £233.00 !!

 

 

 

This one worked for Rossendales and is another one for the "Hall of Shame"

 

 

http://www.bexleytimes.co.uk/news/bailiff_admits_to_20_000_theft_from_pensioner_1_611175

 

A BAILIFF who befriended a woman in her 80s and then stole over £20,000 from her must wait until next month to hear his fate.

 

The fact that an elderly woman in her 80's was being subjected to bailiffs in itself was shameful!

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Perhaps Mr Boast is an arms length self employed casual trainer at Rossers.

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I remember coming across some of these a while back. Its totally disgraceful how their employers defend their bailiffs, give out the excuses that they were under stress, but yet cannot give the debtor the same compassion.

 

There should be a list made public of all the rogue bailiffs, that have been to court and have had complaints made against them. They should also NOT be allowed to work in the bailiff industry again.

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I remember coming across some of these a while back. Its totally disgraceful how their employers defend their bailiffs, give out the excuses that they were under stress, but yet cannot give the debtor the same compassion.

 

There should be a list made public of all the rogue bailiffs, that have been to court and have had complaints made against them. They should also NOT be allowed to work in the bailiff industry again.

 

That should be what is done at the very least, as it is rogue bailiffs are free like self employed debt collectors to freely go from one firm to another without it would seem even a cursory check.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I am currently helping a forum poster who having requested a breakdown of the fees charged to him finds most of the questionable charges arise from the former bailiff handling his case.......John Boast.!!!

 

Rossendale have sent a letter which clearly states they will not be removing any of the charges as they believe Mr Boast applied them correctly.....

 

Cummon Mrs Jones...do you really intend to stand up in Court (yes that is where it is heading and the claim names you as well as your company) and defend the charges of a nationally exposed fraudster????

 

Anyone faced with charges from previous dealings with your crooked bailiffs should automatically have them removed, clearly they are questionable and raise more than doubt to having been legally applied.

 

WD

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WD

 

In the case of the fees charged by Rossendales, it is almost certainly the case that a complaint should be sent to the Local Authority as the LA are "wholly responsible for the levy and fees charged by THEIR AGENTS.

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