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By Mickymetal · Posted
Thanks, can you explain how I need to amend the particulars of claim, sorry if I am being a bit dim! -
By TerryTubbie · Posted
I had hoped the survey would provide me with guidance on progressing with the purchase, instead its clouded the issue further. I will likely walk away and put the financial loss (conveyancing and survey costs) down to experience. I’d rather not say who the surveyor is at this stage, except to say it’s a local company, not a nationwide setup. I have contacted the surveyor, and their regulatory body without any success; however, I’m still persisting through their channels. To answer your earlier question regarding T&Cs. Prior to engaging the surveyor you’re supposed to receive a signed ‘Terms of Engagement’ which outlines the agreed process. However, this can be circumvented by sending a generalised unsigned 'copy and paste' document which is what I received. It 'may' not best practice (unsure), but I doubt it helps me in anyway. -
England’s list of “green countries”, with fewest restrictions, is expected to be released later. View the full article -
yes I did inform them they know my current address I don't have the particulars of claim I do not know any details about the claim is there any way to get copy of the claim can I email the court to ask them to send it to me? I asked Lowell for information about this account but they never send my any details I have sent Lowell SAR 10 days ago I am waiting for their reply -
By Bazooka Boo · Posted
Are you still purchasing the property? Who were the surveyors please? Have you made them aware that you're not happy with the report/survey that's been carried out? Complain about your chartered surveyor.
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
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Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
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3 million PPI claimants have funds snatched by banks as set-offs for debts.
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