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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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GE Money & PPI. Can Not Trace Account


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Hi. I am hoping someone will be able to help me.

 

I contacted GE Money a couple of weeks ago by phone on 01626 492367 only to be told that they can not find my account details regarding a loan I took out a number of years ago. They told me to send them a letter.

 

I sent them the name, address and account number and photo copies of the loan agreement and all the details. They have replied to me today asking for the reason why I took the loan out??? They have everything they need, they tell me and I quote "Unfortunately we have not been able to trace this customers account".

 

They also only give a fax number as a way to communicate with them, no email, telephone etc. Are they hoping that I will forget about it as they are making it difficult to get in touch with them?

 

Any help or advice would be appreciated.

 

Thanks

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Exactly, the letter I received looks like a standard letter that they send to everyone, they have even sent me back a copy of the copy I made showing my account details. I find it all very strange. They are either trying to put me off getting back in touch with them or the person who dealt with my query isn't how can I put it? An educated person? Trying to be polite there.

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Maybe you misunderstood me (or have I misunderstood you?)

 

Your thread says this is to do with a PPI claim.

 

So have you actually put in a claim and of so what form did the claim take?

 

Did you do a fos questionnaire?

 

Did you prepare a claim spreadsheet?

 

Sorry for the questions...just trying to get to where you are with this.

 

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This was my first enquiry, a phone call to them and then a letter to them submitting a claim for PPI.

I included absolutely everything regrding who I am and the account details but this was my first response from them saying they can not trace my account - It was originaly with The First National Bank PLC. That is the paper work that I included.

I havent submitted any official forms or been to an advisor at all, I just expected after everything that has been going on re PPI that they would give me a honest response rather than ask me to submit all the details again.

Thanks for getting back to me.

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Ah but this is GE we are dealing with....the biggest wrigglers in the business.

 

In general, never trust a bank or any other lender.

 

Can you post up the figures from the loan agreement please or indeed a copy of the agreement itself (MINUS PERSONAL IDENTIFIERS). You can use this method...

 

Dx100 – Instructions on uploading pdfs

 

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

 

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Ge Money took over First National Bank qa few years back. I managed to get my data from GE Money back to 1996. Coldseal Windows was one of the companies promoting First National as their "preferred" lender before GE Money bought them out. Coldseal have since folded, and GE Money had accounts going back into the mid 90's.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Really? I bought windows at the time, it might have been Safestyle actually so maybe that is the answer. I remember paying for the loan for years and when I wanted to settle they told me I still owed the same amount as I first borrowed. It was a right rip off.

Have you come across this before then?

Thanks

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  • 2 weeks later...

Hi.

I wrote to GE Money and advised them that my loan was with Safestyle UK and I have had a reply from them on a Compliments slip saying and I quote

"Unfortunately if an account was closed more than 6 years ago we will not hold any account information. We are sorry we can't assist any further".

 

No signature, no letter, just a compliments slip.

Very unprofessional.

 

Does this mean I have come to an end with my claim?

 

Thanks

 

CR

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Hi

 

Doesn't necessarily mean its the end.

 

You have the evidence of the loan agreement.

 

What I would do is put in a more formal claim by completing a fos consumer questionnaire (available from the fos website) and a spreadsheet showing the amount you want back. If you have the agreement and you know that the loan ran its natural course then you should be able to work out pretty well what the repayment dates were.

 

This is the spreadsheet you should use to calculate the claim amount.

 

StatIntSheet v101.xls

 

Send a copy of the completed questionnaire and a copy of the completed spreadsheet to them together with a brief covering letter requiring refund. Also attach copy of the loan agreement. Tell them that although they claim to have no record of this account, you do and it is attached as evidence and that you want your money back.

 

As I said before, GE can be tricky but keep at them.

 

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