Jump to content


  • Tweets

  • Posts

    • I don't think that you have told us when you bought the car. However, you have referred to a conversation in which they apparently told you that the MOT had been carried out on 11 November so that suggests to me that you bought it after that date. Although it seems as if you are dealing with quite a dodgy crowd, you may as well go through the paces of asserting your proper rights. Because you have discovered this issue within the first 30 days – you can add to the strength of your position by sending them a letter asserting a right to reject the vehicle under the consumer rights act. If a car manifests a defect within the first 30 days then you are entitled to reject it out of hand with no chance of repair but you must assert your right in writing. Send them a letter immediately – recorded delivery – informing them that you are rejecting the vehicle and telling them on what grounds and say that you are asserting your rights under the consumer rights act. It won't make a whole lot of difference, but later on if you find yourself having to take court action, then it will all help. Please let us know when you have had the AA check. Meanwhile, I suggest that you contact me at our admin email address and let me know the identity of the garage and any other identity clues that you have unearthed. It may enable us to give you additional help
    • Assuming you're correct about the limitation running from the last date of deferral. The last deferral was in 2013 so the statute barring period would end on 31 August 2019, the money claim was made on 3rd June 2019 so is within the limitation period. Therefore the debt is not statute barred.
    • I agree with my site team colleague @slick132 but with variations. These people have been needing you around and cause you serious harm in terms of the amount of effort that you have been put to as well as the damage to your credit file. You have taken all sorts of different stories and also been misled by them as to their statutory obligations in respect of data disclosures. It has taken the issue of court claim to get them to make any move. You have taken control of the situation and it is you who has the whip hand at the moment. They are now proposing to telephone you to discuss the matter in some way – but you have no idea. Also, you have no idea who you are going to be speaking to and whether they have authority to commit Virgin to anything at all. If you agree to this phone call then you are at risk of handing control back to them because they will partly ask you to withdraw the action and they will also offer to make a payment as a "gesture of goodwill". Now that you have attracted their attention and they realise that something needs to be taken seriously, I don't think you should let go of the initiative. Please can you post up the email which you received from them. He was it from and what is that person's role within the company. I think you should write to them and refuse the call and tell them that you are happy to discuss matters that you will want to know what it is they think they have to discuss and who will it be who will be phoning you – and will that person has any authority to make decisions. I think should also emphasise to virgin that they are already in breach of their statutory duty. That if they decide to file a defence that they will have to sign it is a statement of truth subject to a sanction for contempt of court and that as they are clearly in breach of their statutory obligations, it would not be possible for them to sign off such a statement of truth and if they do, then you will bring the whole thing to the attention of the court and invite the court to express their own opinion on the matter. I think it's very important that they tell you in advance what they propose to discuss. I think you should tell them that if they're not prepared to disclose the purpose of their phone call and the points that they intend to cover and if the phone call is not made by somebody at a suitably elevated managerial level, then you are not prepared to discuss the matter. I'm afraid that I'm struck by the naïveté of your statement which I suppose is intended to be assertive.   Haven't we reached a point yet where you understand that you can't trust these people and although you may discuss various things on the telephone, if they then are required to minute the conversation and provide you with the resume of the conversation, you are handing them carte blanche to present the conversation in a way that suits them together with nuances included or removed, and generally slanted in their favour. They might not – but you are certainly opening up the possibilities and if that's what they do, how are you going to counter them and say that they have not correctly recorded what you discussed and agreed? You seem to be doing everything you can to keep on handing the baton back to Virgin. I have no idea why. You should not get involved in any telephone conversation unless you have first read our customer services guide and you are recording the call for your own benefit. If you cannot do this or you are not prepared to do this then don't take the call at all. Please will you post up the email that you have received, let me have your comments on what I've posted here and if you agree we will draft a response. You might like to start. Apparently they are proposing to telephone today and so we need to get a move on. If they happen to telephone before you have received a written reply to your message, then you should simply tell the caller that you are still waiting for their response to the email which you sent a little while earlier and you're not prepared to discuss anything until you have their written reply to that.
    • Well done on getting your refund and thanks for the update. I understand that you are still out of pocket. If you would like to get that money back and we will help you and I think it will be fairly straightforward. The amount of money outstanding is scarcely worth his while causing any trouble. It would be very helpful if you could post up a link to the new advertisement and also do you have any pics of the car and also its registration number please. I think we owe this to possible new owners in case they come to this forum.
  • Our picks

WTC Joint claim query


Please note that this topic has not had any new posts for the last 3099 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

My lodger has claimed working tax credit disability element since 2009. He has just received a letter asking why he did not make a joint claim with me. The letter asks for evidence to support his reasons for not making a joint claim.

 

When making the claim originally I inquired on his behalf with the local CAB and the HMRC helpline and was given the same quidelines. We can share a property if he has his own bedroom, we do not engage in sexual activity and we do not eat meals together. As we met the criteria he applied for WTC.

 

Can anyone help me with pointers with regard to the evidence they require?

 

All household bills are in my name, including council tax (I pay the additional 25% for a second person as my lodger is not under any obligation to pay this), all bank accounts, savings and pensions are in separate names. I own the property outright in my own name.

 

My lodger does not get involved in any outgoings in the property apart from his own personal banking and mobile phone contract. Therefore I am unsure what he will have to provide as evidence.

 

The reason we did not make a joint claim is ironically it would be fraud.

Link to post
Share on other sites

Any ideas on how to approach this one. I am beginning to fume, having re read the letter I am most annoyed to read the comment "We have information that there is another adult, stating my name, living at your address". I am more than happy to help the lodger out but rather dubious about giving him my personal details such as bank accounts, savings, credit card statements etc. The lodger knows nothing about my personal circumstances and I would prefer it to stay that way.

Link to post
Share on other sites

Thanks for your reply Sally - I returned to work in March and made a claim for myself for WTC disability element. I was previously on ESA and in the Support Group.

 

With regard to the council tax. The whole bill is in my name, including the lodgers element as the bill has to come to the owner of the household. Therefore he is under no obligation to pay his 25%. I have always been happy with this arrangement as I know that the Council Tax will always be paid and nor arrears will accrue on the account.

 

We are definately two single people living under the same roof. Now all I have to do is provide evidence of this and not quite sure how to go about it.

Link to post
Share on other sites

I'm not sure how you can provide evidence that you are 2 single people living under the same roof.

 

Have either of you had your tax credits stopped yet?

 

I'm not sure if the onus is on you to prove you are single people or HMRC to prove you are a couple.

 

Trouble is they can stop the tax credit payments.

 

Really don't know the answer and not sure if anyone else does, think it is subjective on who decides.

 

Sorry i don't know the answer/s.

 

Sal

Link to post
Share on other sites

Thank you for your reply Sally. I myself agree with probably end in a stale mate situation and he will have to pay the working tax credit back. His payments have stopped. Although I will draft a letter for him and see what the outcome is.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...