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not sure what to do...


dominique_d
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I put in my first Prelim letter to Abbey on Friday last week, and yesterday recieved a letter saying that " an investigation is taking place" annd that i could contact them if not heard anything within four weeks....it came with the complaint form and explained how they were so sorry i was unhappy and how she didnt know what would happen but hoped it would settle any problems i may feel i have with the bank... BORE!

 

So, do i wait for the four weeks to pass or do i stick with the time schedule...???

hi de hi! :lol:

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Keep to your schedule and the tried and tested schedule that everyone else has used.

 

You are driving the claim, not them.

 

If I had waited for them I would still be waiting for a reply from my first letter, I had a "sorry about the delay but we are still investigating" letter the other week, a month after the claim was settled!!!!!

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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Good luck, its a long slow process but it works!

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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Funny thing is I had another letter saying theyre still investigating my claim and they write to me in four weeks.

 

My claim was acknolwdged on the 29th September.

 

Stick to your timeframe

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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