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    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
    • Probably the case @lookinforinfo Also an update, I've got the registered keeper letter. Just to check that I continue to ignore it until PAP letter comes in?
    • Thanks very much Bank. I've now done a lot of reading and have drafted my Letter of Claim as attached. I look forward to your comments. 16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tax rebate and security checks?


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Hi all,

 

im looking for a bit of advice. My partner is self employed (as of 2011) and this was the first year he had to do his tax etc. He hired a accountent and he done all the work. It got worked out that he was owed just over £1000. His accountent sent it all of just after april 6th, he told my other half it would take about 2 weeks.

 

2 weeks went past and we heard nothing. i had been reading that HMRC are kind of slow so got my other half to call them up. They said it would be a week or so.

 

At the beginning of may my other half called back his accountent and the accountent called HMRC they said it would be ANOTHER 2 weeks and it would be posted to him and then the accountent would transfer the money to my other half.

 

So this all started in the new tax year this April and we are now at the end of May and still NOTHING. i got my other half to call HMRC today and they have said that his claim has been seletced at random to go through security checks.

My question is how long is this going to take? They have told us it will be with my OH no later than 15th june...but after everything that has happened and being pushed from pilla to post im not sure if i believe them.

 

We have our third baby due in 4 days so we quite badly need this money so my OH can take some time off work to spend with us.

Any help would be very much welcomed!

 

Many thanks

Alessia

 

p.s i hope this makes sense!!

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My wife had exactly the same with her self assessment. Did the return online and submitted it and she was due a refund of around £1500. It took a couple of weeks for the return to be verified and the security check took another ten days or so. HMRC explained to us that the security check is on them, to make sure that the person processing it isn't doing a favour for a friend rather than there being anything suspect about the claim on your part.

 

This all sounds in order and you may well find that you have the money released a few days before 15th, but as with everything tax related there is no hurrying them up!

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Ah thank u...i feel a little more reasurred now lol. I have heard the same as well that its more on them, and nothing he has done. Its no issue with them doing it and i understand they have to do these things...just very fustrating as we need the money and this is holding it back!

I hope that it is a little before the 15th it would be amazing as could really use it before baby comes :)

thanks for ur reply and help :)

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Hi

It's all down to the repayment security officer (RSO) as Sidewinder says, the repayment goes through a series of checks to make sure that there is no internal fraud.

It can take upwards if 10 days for all this to happen before the payable order is sent out by second class post!

There's no reason why you can't ring and progress check though!

Gbarbm

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