studio catalogue ppi & charges reclaim

[Helenm]

Have now received correspondence relating to the requested charges - see attached! I had also requested the total charges see attached also!

 

My problem is that since my account went to Robinson Way - am I right to assume that this money should be sent to me directly and not paid off the account?

Studio Copy of interestcalcs no details.xls

[dx100uk]

is tha YOU spreadsheet or theirS?

 

and can you covert the letter to PDF

then attach it plase

 

cant read postage stamps.

 

 

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

or

convert existing PC files to PDF [office has an installable print to PDF option]

.

'

BUT......

ENSURE: remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

[Helenm]

that was the spreadsheet that I sent to Studio - find attached pdf of letter from studio (stupid head on today) lol

0111 002-1.pdf

[dx100uk]

the £180 is correct [charges within 6yrs]

 

but their interest is not

 

there is NO ruling that 8% is the max, thats PPI!!

 

as for charges, they have placed them on your statement

AND charges interest at THEIR RATE compounded

 

i'd point that out to them!!

 

adjust your spready to remove the others and see how much you are losing

 

dx

[dx100uk]

i make it £190 interest they owe not £42.22!!

 

so they owe you £150 ish

 

dx

[Helenm]

Many thanks dx100uk - your quick on the draw

 

OK so I just send another letter requesting the said charges plus the interest which works out at £180 plus £190.28 in interest.

 

Do I also request that this is sent directly to me and not reduced on my account as the account has already been sold to Robinson Way?

[dx100uk]

ah if its been sold

 

you need to remind them they no longer contracturally have ANY LEGAL CONTROL over where they money goes

they have SOLD all rights.

 

they must refund YOU direct.

 

and you dont REQUEST you TELL THEM..

 

dx

 

 

dx

[Helenm]

DX - does this look ok to send to them?

 

With regards to your letter of 12 July 2012, please find enclosed an updated spreadsheet of the charges incurred on my account over the past 6 years.

 

The charges of £180 are correct, the interest however placed on my account has been charged at your compounded rate. I therefore demand that I receive payment of the £180 in charges and £194.59 in interest. I must also remind you that you no longer contractually have any legal control as you have sold these rights to Robinson Way.

I demand that you send the refund to me directly and without haste.

[dx100uk]

the calculations in the spreadsheet are inline with the published FOS guidelines.

Please be advised that should you fail to reply to me in a satisfactory manner, within a resonable time,

i reserve the right to progress my claim toward court or the relevent bodies without further notification.

 

the rest is ok

dx

[Helenm]

thank you as always DX100uk

[Helenm]

DX100UK - received the attached from Studio yesterday - no mention of refunding directly to me!! What do I do now?

studio.pdf

[dx100uk]

muppets

 

copy and paste cols B & C [seperately]

 

into this spreadsheet.

This second spreadsheet is a compound interest calculator and can be used both for PPI claims and Charges Reclaims on Revolving Credit Accounts such as credit cards. Compound interest is not an award that fos will give in respect of PPI claims but it can be used in PPI cases that are pursued through the courts. It is the standard sheet that is also used for charges reclaims both on credit cards and loan accounts where interest in restitution is claimed.

 

CISheet v101.xls

 

 

check yourself,

 

then 'll comment

 

dx

[Helenm]

ok have done that see attached! do i need to draft another letter to them now claiming back again with interest in restitution? Also demanding payment to me again?

Copy of CISheet v101.xls

[dx100uk]

or question where they get their logic from............

 

S69 interest [8%] is added when a claim GOES to court

 

typically these claims ALREADY contain interest at the purchase rate of the account.

 

Yes i quite agree that a court claim ADDS 8% stat interest to any claim.

 

however, that does not REMOVE your interest rate [24.8%] you have levied on the PENALTY charges added to my account.

 

Inline with all published guidance from FSA/FOS etc

and going by the way other creditors refund PENALTY charges

 

why do Studio24 think they are a special case?

 

the ethos of reclaiming according to FSA/FOS is

'to place the consumer back in the position before the charges were levied'

 

please explain, clearly, how 8% stat interest, redresses 24.8% compounded interest

as i wish to forward your reply to the FOS, having sought their guidance.

 

dx

[Helenm]

Hi there - sorry havent dealt with this for a while - due to a death in the family.

 

Getting back to all of this now

 

- do I need to send a letter again requesting my fees refund and explain the interest charges as above.

 

As account is with debt collectors payment should be made directly to me?

 

Is there anything else within the letter that I should add?

 

Thanks in advance. Helen

[dx100uk]

send post 39

 

and yes the money

should be to you as a cheque as they have sold all their rights.

 

sri to here of your loss.

 

dx

[Helenm]

Hi dx100uk - I know time seems to be lapsing on this - but does the wording of this letter sound ok?

 

With regards to your letter of 12 July 2012, please find enclosed an updated spreadsheet of the charges incurred on my account over the past 6 years the calculations in the spreadsheet are in line with the published FOS guidelines.

 

In line with all published guidance from FSA/FOS the interest of 8% is added when a claim GOES to court, however, that does not REMOVE your interest rate [24.8%] you have levied on the PENALTY charges added to my account.

 

Why do Studio think they are a special case going by the way other creditors refund PENALTY charges, as the ethos of reclaiming according to FSA/FOS is “to place the consumer back in the position before the charges were levied”.

 

Therefore please explain, clearly, how 8% stat interest, redresses 24.8% compounded interest as I wish to forward your reply to the FOS, having sought their guidance

 

The charges of £180 are correct, the interest however placed on my account has been charged at your compounded rate. I therefore demand that I receive payment of the £180.00 in charges and £198.99 in interest.

 

I must also remind you that you no longer contractually have any legal control as you have sold these rights to Robinson Way.

 

I demand that you send the refund to me directly. Please be advised that should you fail to reply to me in a satisfactory manner, within a reasonable time, I reserve the right to progress my claim toward court or the relevant bodies without further notification

[dx100uk]

thats good

 

dx

[Helenm]

Thanks DX100 - just one more thing before I send the letter - was having a looks at the interest i was charged!!

 

On the back page of my statements it states that minimum payments will be charged 44.9% typical or 29.5% APR by direct debit.

 

I changed from paying online to direct debit then back to paying online - should I update the calculation to reflect this and if so which one would I use??

[dx100uk]

you could use the avg

 

but they'll prob do it themselves whichever way if they cough.

 

dx

[Helenm]

Thanks so much again for your help - letter sent today - will keep you informed as to the progress!

 

Right now to start again with the PPI

[Helenm]

[ATTACH]39357[/ATTACH]

 

Hi - well I am just at I dont know what to do next stage!!

 

See attached letter

 

- and refer to #28 and #36

- they are not reading what I have asked with regards to the charges!!

 

I have asked on many occasions that the charges and interest be paid to me and not credited to account as this is with Debt collectors!!

 

Am I best now just to go to the FOS? They are saying no to my PPI as well!

Edited November 15, 2012 by Helenm

[dx100uk]

you've left your name on the letter.

 

dx

[Helenm]

thanks! changed now!

[Helenm]

[ATTACH]39362[/ATTACH]

 

 

Hi - well I am just at I dont know what to do next stage!!

 

See attached letter

 

- and refer to #28 and #36

- they are not reading what I have asked with regards to the charges!!

 

I have asked on many occasions that the charges and interest be paid to me and not credited to account as this is with debt collectors!!

 

Am I best now just to go to the fos? They are saying no to my PPI as well!