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    • i have shrunk the uploads earlier as they exceeded in total your upload limit try now in pdf.   BTW: the file a few posts up renamed burlington comms is very damning for them they knew they had done wrong having just read it.   now this subject needs addressing and sorting. where has all your available income been going for the last 12mts...why has this debt not been paid and why did you resort to even taking out an LBL in 1st place..usually its as a result of shear desperation and financial mismanagement as you could not get money elsewhere ...why ?   this debt is a priority ...2nd to everything other that what keeps a roof over your head like mortgage , rent. CTAX. gas/electric.   mobile phone/sky/broadband/credit cards/OD's/catalogue debts or accounts and anything else you payout for needs to be either cancelled or dropped to <£5PCM..they can't do anything to your roof or your car.   spill the beans..why were you in such a whole in 2018 that you ever had to goto these sharks and expose yourself to this grief..          
    • For general info, I have a Life Fitness treadmill which has been in my garage for the past two years.  It cost around £2k so in the same ball park as yours.  It was installed for us by professionals and there was no hint that it is an unsuitable environment - because it isn’t.  The gym I use (when I can) is even less salubrious than most garages, think bare aircraft hangar rather than carpets and smoothie bars.  It is not heated.  It has a range of top end cardio equipment all working just fine.        
    • i'd be sending them an sar get all the details and see if his bank has proof of BT cancelling the DD too. then p'haps we can make a complaint......   £800/12 is about £67pcm - thats an expensive deal if this is for BB only and not phone as well & at what speed - i'd expect >70MPS for that deal...was it.?   the issue here is if it is for phone as well BT won't release the line till the debt is cleared if he wanted & should switch - to say vodafone at <£30PCM for the same deal.
    • Am I able to upload it like the earlier ones today? It seems to be easiest way for me to do it on my fone 
    • nothing to do with any warranty or guarantee nor T&C's. and nothing to do with where you kept nor used it.   under the Consumer rights act you are entitled for upto 6yrs to have an item that is fit for purpose.   your item has failed within 6mts so under the CRA it is the retailer responsibility to inspect it and have ONE chance to repair it .. no quibble.   sadly as you purchased the item through paypal with your credit card i don't think you have any rights that way under section 75 of the consumer rights act.   @BankFodder will be around AM to help with how to move you forward possibly by a formal letter but safe to say Sweatband.com are taking you for a fool.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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Pregnancy & Racial discrimination - what should I ask for?

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CMD was today. 2 days ago my solicitor's father died so she couldn't represent me until after the funeral. She works independently so no other solicitors could fill in.


I asked the tribumal judge for an adjournment but she told me to come in unrepresented or find someone else from my solicitor's firm. My solicitor works independently. There is no, "firm," per se. How unfair is that? The only reason the judge did not allow the adjournment was because the respondants had objected.


I contacted another solicitor who said she would step in (at 3 times the price of my original solicitor). But I didn't want to go it alone, so I was prepared to pay. I spoke with the other solicitor at length who offered to take the whole case on a no win, no fee contingency - or work something else out for me. I seemed happy with that.


Then yesterday the 2nd solicitor called me and said she had an emergency child care situation and couldn't represent me at the CMD. She advised that the best solution at this point was for her to instruct a barrister for me, but that it would probably cost me £800 plus VAT. At that point I considered representing myself. I had a Skype call with my original solicitor and she told me what to say at the CMD.


Not feeling totally confident, I contacted BarristersDirect and asked if they had any barristers who could represent me today - and if they could give me a deal. I got the barrister's clerk to knock a couple hundred off the price. I spoke with the barrister who to,d me to meet him 1 hour before my hearing. I felt a bit skeptical that he didn't want to see any of my paperwork before hand - as there are a lot of documents.


Shortly after I got off the phone with the Barrister, Solicitor 2 said that she found a trainee barrister who would work at a reduced rate. So I went with Barrister 2 and cancelled Barrister 1.


The CMD went very well, even though Barrister 2 was a trainee, she was excellent. I can't say enough positive things about her.


The judge has ordered the tribunal to start in mid December to last 7 days! Both the respondent and I are pushing For Judicial Mediation.


Now I need to figure out if I want to use solicitor 2 or solicitor 1. Will have a think over the weekend.

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how about solicitor 3 from a firm which can provide reliable cover?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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how about solicitor 3 from a firm which can provide reliable cover?


I think I would agree with this.

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Having slept on it, I would also not be paying 2, and asking for a fee reduction from 1 in view of the rework you are going to have to pay for.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Having slept on it, I would also not be paying 2, and asking for a fee reduction from 1 in view of the rework you are going to have to pay for.


Excuse my typos in my last post. I'm on my iPad.


Solicitor 1 has agreed to a substantial fee reduction should this go on to the trubunal. She feels terrible for the situation, however her father died suddenly. She also acknowledges that finding a replacement for her did not come cheaply for me. She has offered to handle my tribunal case on a flat fee basis, discounting her usual rate by 60%.


I have not paid solicitor 2. She and the trainee barrister have yet to bill me.

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"Feeling terrible" and "being effective" are very different things. Look after your cash wisely! As solicitor 2 did nothing with an outcome for you.... and arguably 1 should pay for the barrister.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 2 weeks later...


Sorry I missed catching up on this posting for a while. God news that you've submitted your ET1 on time, do not believe that for a moment that HR are not and were not aware of your impending limitation deadline for issuing a claim, they are more than aware of the deadlines. Its something I deal with day in day out telling people to ensure they're legal rights are protected.

I would say although it can be hard work the ET often are very good for people who are representing themselves, I am very disappointed with the tribunal not allowing an adjournment to the CMD, this isn't common, they normally do allow it to be moved, after all it was quite extenuating circumstances.

Sorry to hear you are having problems with your solicitors, have you now sorted this out in going forward?

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"


My advice is only my opinion, I am not a legal expert.



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I got my grievance appeal results back this morning and it, not surprisingly, found in the company's favour.


The grievance appeal investigation brought to light that some of the points made in the original grievance investigations were "misrepresentations" or as I call them lies.


HR admitted to having very bad management, very bad communication and not providing me with the crucial training I needed - but they categorically denied that there was race discrimination involved whatsoever.


Despite them saying that there's been no race discrimination, they have decided to roll out diversity sensitivity training to all of management and HR starting next week. They have also decided to revise the equal opportunity policy - 2 things 7 things I directly stated I wanted in my ET1. If they're so sure there wasn't any race discrimination, then why bother with the training?


In light of the new information which came out as a result of my appeal, my solicitor suggests withdrawing the original ET1 and simultaneously submitting a new one with the new details.

My solicitor said that I should have waited until grievance procedure ended to file the ET1 but I did so because I did not want to be out of time.


The "last straw event" of my ET1 was that I was overlooked for a promotion. This happened in somewhere between end of March and Mid-may.


If I submit a new ET1 based on the grievance appeal results does this mean I am not out of time for the issue of the promotion?


Opinions, please?

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The diversity/sensitivity training would be for all employees and as it would appear that some things may be misconstrued in certain emplyees eye the company are covering this by the training, just because you asked for it dosnt mean that the company although doing it now accept that there was anything untoward in your case but I would suspect that when a person brings this up then most companies would carry out some training so that they can be seen to be acting correctly. it is very easy for employees to play the race card with or without any foundation and obviously the company feel that it is somthing that training may alleviate certain problems in the future.

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  • 1 month later...

I have been offered a settlement. The settlement requires a "mutually agreeable departure." I am on a salary of £50K.


Initially the settlement was for £9,500. I counter-offered with £65K. They in turn have offerend £17.5K. They say the £17.5K is their 'final offer not open to negotiations.'


A question for the solicitors: How often are these 'final' offers actually final?


Also, I am drafting a letter to HR to reject their offer and couter offer once again. Would someone here advise on this letter? Is there anything I should leave out or add in?


Dear HR,


I have declined the meeting you have set up with me to discuss this matter.


The settlement you have put forward is not finically viable for my situation. I, of course, would fare better, staying employed until my maternity leave then returning to the company one year later, whilst concurrently seeking justice in the employment tribunal. Additionally, my solicitor advises me that there is new litigation to be submitted to the Tribunal this week.


That being said, your initial offer of £9,500 net being increased by £8,000 - now up to £17,500 net - tells me that a reasonable settlement, agreeable to both of us, is highly possible. With that in mind I am decreasing my initial request (£62,937.61 net) by £20,999.99, now down to £41,937.62 net. In addition I am also asking for a satisfactory reference.


In the spirit of an amicable negotiation I sincerely hope that it is possible for you to reconsider your ‘final’ offer.


If this is not possible, then I suppose we will proceed ‘as normal.’


Kind regards,

Disgruntled Employee




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let your solicitor write the letter!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It's hardly ever a final offer. But they've increased it that much that they may not go much higher.


You know them better than we do - do you think they'll go up?


And if you have a solicitor, let them deal with it, it has much more weight.

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OK, understood. But any tips other than that?


It actually depends on what stage your case is at.



Think of it like this, the more you make them work and create paperwork (and lawyer fees) they will be seeing more and more cost.


I would suggest that you say no to all offers until the case is well progressed. The most costs are when the case is just about to go to court / ET so when you force them to get to that stage they will make 'an economic' decision on whether it is cheaper to settle or cheaper to fight the case.


It sounds like they are on to a hiding to nothing if they are making offers. The longer you hold out the bigger the settlement... maybe!!

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The status of my case... We went to CMD. I withdrew, due to stress. I am re-submitting this week and including victimisation in my claim. So essentially the legal process will start again.


Hello again.


If I might state my view, asking this of people on a voluntary forum is a huge ask, as your case sounds to be at a critical point.


Can you tell us what your lawyer thinks please?


My best, HB

Illegitimi non carborundum




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My solicitor thinks that I am likely to get a few thousand more pounds and that I should be happy with £20K. I would not be happy with £20K if it means that I am giving up a £50K job.


Should the case go forward. My solicitor has put together a schedule of loss for £20K.

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So you'll take reinstatement if it is offered?


ETa sorry, was confused by what you were saying.


I'd expect a max of 6 months salary in a compromise agreement - remember first 30k tax free - so I think you are being unrealstic in your ask. This is just my opinion, but I think your solicitor is steering you the right way.


but do not withdraw the ET until it is all signed off.

Edited by Emmzzi

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I am currently employed.


I submitted an ET1 and had case management. I withdrew due to stress. Respondent applied to get my case dismissed under 25(4) but this was not allowed, (I think). "Case was dismissed upon withdrawal." So my solicitor and I are submitting a new ET1 with new details this week.


Last week my company offered me a settlement of £9.5K (net) and if I agreed it would be a part of compromise agreement and I would leave the company.


To further complicate the issue, I told HR about my intentions of going on maternity leave next year. And that I couldn't possibly contemplate leaving the company if it meant giving up my enhanced maternity pay. My enhanced maternity pay comes to £15K during my maternity leave. So a few days later they upped their offer to £17.K (net).


Even though they are being *******s to me at work... from a financial standpoint I would rather stay another 7 or so months and rack 7-months salary, then go on maternity leave and get my £15K, then come back 1 year later and go back on my £50K salary. I would rather do that then settle for £17.5K or even £20K

Edited by GenvievePipi
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Then you had best not take a compromise agreement.


does your contract allow you to take other work? Have you got written permission? are you in competition with your employer?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I personally would not be risking my position by gross misconduct ie theft of time. Whether they use the time or not is their decision; you cannot sell your time twice however.


Really. I'd stop it. You pretty much lost your moral high ground there.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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