CapQuest chasing 1999 abbey Overdraft - Court Claim Received

[renegadeimp]

Should really have reported them as they are not allowed to send anything but proof or a notice of discontinuation.

[gust]

i guess i still can

 

OFT,FOS or ICO? ty

[Old Cogger]

Have you checked the 3 credit agencies to see what appears on your credit file? Capquest have been known to tell people that they own the debt, but fail to provide any proof.

 

Check it out.

[freakyleaky]

gfam64 Posts moved to own thread here http://www.consumeractiongroup.co.uk/forum/showthread.php?362596-Capquest-Help!!!

[LilMissM]

Quick update - Haven't heard a single thing from CapQuest since that last letter asking me to provide my previous address x

[LilMissM]

Had a telephone call from CapQuest yesterday. I didn't answer it but they left a message saying they had tried to contact me and for me to get in touch with them. I have recently moved house and they don't have my new address. Any advice on what I should or should not do now? x

[Wooks001]

Nothing, and change your phone number.

In just over a year the default will dissapear from your credit file and the debt will be statute barred.

Could take them that long to find you again.

[intend]

Agree do nothing and don't speak to them

[LilMissM]

Thank you my friends, as always your help and advice is much appreciate x

[LilMissM]

The phone calls and voicemail messages just kept coming from CapQuest

I finally changed my phone number.

 

 

A little annoyed because I've had the same number for over 15 years

but the stress of 10+ phone calls from CapQuest a day was just too much for me.

 

 

I recently found out that my brain haemorrhage is bleeding again which means more surgery,

so I think I have enough on my plate to be worrying about without CapQuest adding to it! x

[Old Cogger]

Make a formal complaint to Ms A. SIMMS Quality & Assurance Officer at Capquest = Harrasement

[LilMissM]

I don't really want them to have my new address, not at the minute anyway. Don't need the stress x

[Old Cogger]

I don't really want them to have my new address Mike, not at the minute anyway. Don't need the stress x

 

Yes! o.kay Hon. know what you must be going thru with the B. H. my daughter God Bless her had that at 17-18 years old, sad days they were.

[LilMissM]

Been in the clear for five years, went for my last scan results the other week and found out it's bleeding again. Angiogram on Wednesday to assess and decide what to do next. I got enough worries right now x

[Old Cogger]

keep us informed Hon!

[LilMissM]

I will do . Thanks x

[dx100uk]

buy a truecall box!

 

dx

[LilMissM]

Update: Am loving not having any nuisance phone calls from CapQuest anymore!

Aneurysm has grown, just waiting to hear from the consultant about what they wanna do about it.

Scary times x

[LilMissM]

Another update

- I changed my mobile number and haven't had ANY phone calls from CapQuest.

 

 

However, they have started ringing my landline number even though we are registered at the TPS

and no one (aside from my immediate family) have the landline number.

I have no idea how they have gotten this number

and now I feel that it's just gonna start all over again x

[renegadeimp]

Are you ex-directory? You can send them a letter saying not to call them on your landline. The template is in the CAG library. If they break it, get complaining, especially to OFCOM if they repeatedly call you. They Could be liable for a pretty heft fine.

[citizenB]

You can also speak to your provider and tell them you are getting nuisance calls - they should be able to block that number for you. . It is my understanding that BT make all numbers known on a list - even if they are ex directory.

[LilMissM]

I think I might have to do that, or get them to change my landline number. The number CapQuest is ringing from is a mobile number too x

[renegadeimp]

Change your landline number as an absolute last resort. If you send the letter once or twice, start issuing complaints, and they still dont follow your instructions, then you can get it changed and tell OFCOM/OFT/FOS that they were harassing you so much, despite your legal instruction that they were not to call you, that you had no choice but to change the number.

 

They take that kind of thing very seriously.

[LilMissM]

At present CapQuest do not have my new address so writing to them will just mean giving them my new address, which I absolutely do not want to do x

[renegadeimp]

You dont have to give your address. Just send them a letter with your name, reference number and number they are calling, and advise them as per the template.