@curryspcworlduk Whatever Happens TERMS and CONDITIONS

[nipper76]

When you buy the cover,

 

Is all the mumbo jumbo they staple to your receipt the complete T&C's ...?

 

Could someone please point me to the FULL T&C's

 

many thanks

[dx100uk]

cancel it

 

soga cover a whole lot more for free!

 

dx

[nipper76]

just trying to find some info from the t&c's about claims etc.

[dx100uk]

TBF the SOGA doesn't cover accidental damage...

 

 

no and nine times out of 10 neither does the whatever happens!!

 

always wriggle out of it.

 

by the time you've paid a ll the premiums its cheap to pay for a repair IF that ever happens!

 

dx

[sillygirl1]

I cancelled mine as they said it would replace 'like for like' if they couldn't repair it - well with TV's the 'like for like' in 5 years time would be pretty worthless - particularly if the technology moves at the pace it is doing.

[sillygirl1]

No, like for like does not cover 'technological upgrades', it is all in the small print.

[Guest Paul - CurrysPCWorld]

Hi nipper76,

 

Thanks for posting up on CAG. Did the link CCMRob12 posted up answer your questions? If you still require further info on the T&C's then by all means you can email your agreement details to [email protected] and I will be able to send you a copy of the T&C's for your specific agreement.

 

Kind regards,

 

Paul

The KNOWHOW Team

[Old Cogger]

Problem with "Whatever Happens" , it is a cash cow for Currys/Dixons etc, the cover is limited, so buyer beware if you want to get cover go on the web to reputable companies, far cheaper in most cases and better cover, you need to investigate before purchasing, trouble with currys staff etc., they are deaf when told that you do not request to hear their script on this cover, and they have the gall to say they have to inform you as it is the law!!

 

You are right in a lot of cases you are end up paying for the goods near twice, therefore the cost (purchase) to them if you fall into a replacment case you have paid for.

[rebel11]

Most 'Household Contents Policies' have an 'Accidental Damage Cover' option, it just doesn't make sense to replicate it.

[nipper76]

i just wanted info on exclusions with claims...

but it appears the information im looking for is not documented anywhere where i should be able to find it... therefore it cant exist.

i was told theres a "sleeper" from the date the cover is taken, to when you can actually make a claim.

[rebel11]

Yes, household insurance covers virtually everything, you renew it every year, the Premium might go up, not by much if it does at all.

 

Yes but those have excesses and your premium will go had you not claimed on it. The exccess can often be the same or more than the applience in question, so it's often not worth it. I would claim on my house insurance for just my TV, for example.

[labrat]

i just wanted info on exclusions with claims...

but it appears the information im looking for is not documented anywhere where i should be able to find it... therefore it cant exist.

i was told theres a "sleeper" from the date the cover is taken, to when you can actually make a claim.

 

i beleave the sleeper bit (im assuming you mean claiming in the first 28 days) only applies if you buy the cover on a product that isnt brought from the dsgi family

[nipper76]

Ive resolve the issue now after a few months... i got in contact with the chief executive's office and they were disgusted and sorted it out within a day, with voucher for a brand new product of my choice.

if your sturggling... then looks like the top is the way forward...

cheers guys