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    • You know what you're old username was and do you have access to that email address?
    • Can you explain a little bit more about the delivery please. Somebody sent them to you – was it a retailer who sold them to you? If you have to claim against Hermes then if you declared only a £300 value then this is probably what you will have to settle for. You pay £95 shipping costs – that is extraordinarily high for Hermes. Can you explain why it was so expensive.   Have you made a formal claim to Hermes? And have they responded?
    • I'm sorry there are a few typos in my post - a hangover from injuries I had at the time being discussed. I did try to tidy it up straight away but wasn't allowed to repost after editing it.
    • You posted in a solid block of text and it's rather difficult to read. Please will you make sure that your posts future are properly spaced and punctuated and that way people will find it easier to give you the help and support you need.
    • I arranged the delivery of a set of drum kit wood shells with hermes, I booked directly online. They have told me the item is lost 70x50x55 cm box???   They asked me to fill in a claim form which I have done i declared a value of £300 for the parts sent and paid for extra cover. I had recently purchased the whole drum kit for £650 and shipping costs of £95.00 to get them to me.    After investigating the cost of replacing the shells, not a direct equivalent but similar, it will cost around £450.00 with delivery.   I want to get compensation over the £300, is that possible, i have informed them of the total loss with delivery costs, prior to shipping with Hermes as £745.   I am more than happy to go to the small claims court for the difference but would it be dismissed,   Should I go for the full cost of the loss or the cost of replacement shells only I have all the receipts for the drums and shipping costs prior to hermes losing my items.   I still have the remaining parts that a pretty much worthless now, unless i get a new set of drum shells.   Its probably going to to take ages, I've written to CEO of Hermes about my complaint as well just to cover all bases. Next stop will be the small claims court as i read they pull delay tactics and low offers.   They really didnt care and also didn't seem surprised when i spoke to a service agent.
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hi everyone, I got on the DLR yesterday from blackwall heading for gallions reach. Prior to getting on the dlr, I touched at blackwall but did not wait to confirm if the light went green. Whilst on the train, a ticket inspector asked me to produce my ticket which i did. he made me aware that i had not touched prior to getting on the train. I explained to him that i touched but do not know what went wrong. he issued me with a £40 ticket and said i should try to speak to the authorities involved. he got my full details as i am on a student oystercard. I made him aware that i have never been fined/given a penalty notice which can be confirmed from my card history. I paid the fine of £40 today and also wrote an appeal having the case being looked into as the touch point might be faulty.

 

I do not want to have a criminal record nor any negative details on my name/record. Can someone please let me know the process as in if i will have a criminal record for a period of time or my name will be on their database as being negative as i have no negative record whatsoever on my name. Can someone please help me out here as i am very worried.

 

Thanks

Danielz

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Hi and welcome to CAG

 

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Your first paragraph makes little sense, as soon as you 'touch in' the light will eithjer turn green or red (or very occasionally orange), green means you have correctly swiped and you can continue, there is no 'wait' 9except perhaps a few miliseconds).

 

You travelled on the DLR without a ticket and were therefore issued a penalty charge, as you have paid this, I dont believe they would take it further and prosecute you and from what you have said your explanation doesnt seem realistic and therefore I doubt you wouldmhave success obtaining a refund of the £40.

 

Andy

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