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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ok About 10 minutes ago i had a bailiff from Marstons come knocking at my door,

 

Did not let the man in but went outside to speak to him, I explained that i tried to make the payments and am in codependents with marstons and the guy was stumped he said i don't want to force entry into your home please dont think that and i wont be coming back again "he has passed out case on to the welfare office" so that we can have more time to pay

 

Is this even heard of?

 

He also showed me proof of his report and all the letters from the courts then showed me the welfare check list that we fall under.

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Well that is refreshing to read...you have good cause to question if it's a first for Marstons or any bailiff company come to that, but as you have only have this verbally so far.....I would remain on your guard.???

 

WD

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I suppose this means I can book my Skiiing holiday in Hell this year then! :!:

 

Joking apart, it's good to hear this. I'd like to believe this might signal a sea change in attitude, but I won't hold my breath just yet.... :roll:

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Neither will i, Although he did say and i quote "if this goes back to court 80% of the time you will have a 3 months prison sentence HOWEVER i personally believe

 

-Im having a baby in 5 weeks

-I start a new job this week

-Sent all the letters i needed to and made the correct payments

 

Will they likely send me to prison? not sure but time will tell and obviously i will keep you guys updates.

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It wasnt a council tax thing

 

It was for a magistrates driving fine but yes ive let them know this thats why they have contacted welfare i think.

 

Apparently according to the paper work i seen it was a department made by marstons on the 3rd of april 2012 so make sure people on the vulnerable list and their family remain safe and treated in the correct manner, again he said i wasnt supposed to see this paperwork but went to his van to show me anyway

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  • 2 weeks later...

Hello again all

 

If you remember "or not" about 1-2 weeks ago i posted about receiving a nice bailiff at my door so my question to you amazing people at cag is this the bailiff says that if he sends the account back to the courts because he can not recover the debt i will go to prison for the term of 3 months this is 80% likely to happen

 

-I have paid off 600 of the 1000 court fine

-baby due in 4 weeks

-Actively seeking work

 

Is he correct? or is he trying to scare me Id rather face the truth than the unknown at least then i can prepare for combat.

 

Kind regards

 

Dale

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Hello again all

 

If you remember "or not" about 1-2 weeks ago i posted about receiving a nice bailiff at my door so my question to you amazing people at cag is this the bailiff says that if he sends the account back to the courts because he can not recover the debt i will go to prison for the term of 3 months this is 80% likely to happen

 

-I have paid off 600 of the 1000 court fine

-baby due in 4 weeks

-Actively seeking work

 

Is he correct? or is he trying to scare me Id rather face the truth than the unknown at least then i can prepare for combat.

 

Kind regards

 

Dale

 

Did he also tell you that if he returns the order it is for the Court to decide if commital proceedings are needed and before they do that, they would ask you to come to Court and explain your circumstances, then when they see you are paying the debt they will suggest you continue to do that at an affordable rate???

No...oh dear it must have slipped his mind!!!

 

WD

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Hahah i always read your posts wonkeydonkey and they always make me laugh but you are a true hero :p

 

No he didn't he refer d me to some welfare division see what i think is they want me to pay with with them rather than send it back to the courts where they wont make more money off me and ill pay at i was before they randomly handed it over but thank you

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ahah love it well at least in this case ill get much lower payments at a better rate plus i havent avoided anything ive sent letter's payments wrote to the courts filled in expenditure forms so at least that will look good on me

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