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    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My son sold his car now the buyer wants £200 towards engine work


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If you do get genuine court papers let us know. The advice you got on the phone from that legal help line was a bit wrong.

 

It wouldn't be done on the.phone. it would be transfered to YOUR local county court so he would have to travel.

 

But its all huff and no puff from a kid who's nit writing his own txts

 

Hiya Phil,

 

I will let you all know if anything arrives, Im a bit worried about the legal advice! That was supposed to have been free 30 minutes with a solicitor over the phone.

 

Still at least he wont have to travel down there, thats good to know.

 

Personally I think as you do, all huff and no puff.

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Daz, the legal advice your son got would be top notch. The union does not employ muppet solicitors. The texts speak for themselves and if the buyer really was who is purports to be then I'm quite sure the matriach would have put her son in his place by now. Do though keep the messages and expect them to be a bit more threatening. Once that happens then many here will advise what to do next.

 

It's typical South East Essex bravado unfortunately. Too much money and too much gob at an early age.

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  • 3 weeks later...

Just an update, no texts or letters of summons so it seems it was empty threats as you all suggested.

Many thanks for all your support and help, it was very much appreciated.

 

Kind regards

Daz

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I fear this may actually be a common [problem]. Almost bartering after the sale has been completed. Unless there were any proof provided (I suspect not), I suspect the car was actually in perfect working order.

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I thought the same too, the only 'proof' he had was two phone calls, one from this lads mechanic, and another apparently from a vehicle specialist. But how do we know they weren't just people pretending to be who he said they were... No photographic evidence or otherwise was brought forward.

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  • 2 months later...

I buy and sell a lot of Vauxhalls and drive a 23 year old car with the same engine block as your boy's Corsa.

 

My Cavalier has never been thrashed from cold or held at full throttle for too long. The reason for this is that Vauxhall Small Block engines (50% of the 1.6 Range and all smaller engines) are NOT made for this treatment.

 

If he's jumped in it, thrashed it from cold and given it a good leathering down the M4 for 100+ miles, it's not going to have lasted long.

 

I personally wouldn't have tuned a 1.6 Corsa engine as they are a bit "Soft" but that's neither here not there. He's smashed the crap out of an engine that started life in 1980 with 90BHP in the early Cavalier!

 

I wouldn't worry, you've got paperwork showing that it was maintained and that there's no reason for failure.

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