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    • I hope you mean I try to help people stand up to bullying - and not do the bullying!   I'll assume it's a compliment!     Well - that sort of demonstrates that you've not understood my point and (perhaps?) haven't actually read the OP?   My point is that it is not the boyfriend (the supposed "owner" of the car park) who is posting, but his girlfriend who believes that he "owns" his car parking space.  Yes - it usually makes sense to believe that what the OP is posting is the truth, but in this case there is every reason to believe that there is a possibility that the OP might be mistaken about her boyfriend's ownership of the parking space, because...  well, how would she know for sure whether he does or not?  He might be boasting or lying or simply mistaken.  (My understanding is that many people who "own" flats are often under the mistaken apprehension that they "own" a parking space when they don't.  All the more reason then that somebody else other than the "owner" might be even more mistaken).   I suppose what I'm getting at is that I was a bit surprised that both you and dx100uk were able to give such definite and certain answers to the OP without exploring her situation a bit more fully and ensuring that she fully and correctly understood her boyfriend's rights in respect of the parking space in question.  I was simply concerned that without getting more information from the OP, then the replies given to her might prove to be less than useful.  I wouldn't want her to leave thinking that there was absolutely nothing to worry about and then find out there was because she'd been misadvised because she didn't understand whether her BF "owned" the space or not.   Of course, it may be that my concern here makes absolutely no difference to the answer that needs to be given to the OP because it doesn't matter whether her boyfriend actually "owns" the parking space or not, which is fine.  But sometimes I think it would be helpful to the OP (and other readers like myself) if some of these legal niceties could be spelled out rather than left unexplained.    
    • I've spoken to my son in law and because the gearbox can be very expensive to repair, he would prefer to reject the car.   The garage isn't going to charge storage at the moment.   I feel they have been mislead regarding the service history.   How difficult would it be to get the finance company on our side in rejecting the car and sending back to the dealer?
    • The first thing to say is that you better go ahead and refund the buyer because otherwise she will end up getting negative feedback as well. We will try and help you get your money back from Hermes. Have you made a formal claim through Hermes and have they formally declined you and giving you reasons why? Presumably the item was properly declared and properly valued when the delivery was booked. You don't say whether or not you took out their so-called insurance. Please start off by reading around the sub- forum focusing particularly on the Hermes threats. There are lots of them. Get to understand the principles in respect of the arguments – the insurance element, your third party rights despite the fact that you booked it through Packlink. Have a look at other people's experiences of having sued Hermes, the process of issuing the claim, the defence, the mediation and have a close look at the advice that we give about how to handle mediation. It's highly likely that you will have to issue claim papers so also read around to understand the steps you need to take to bring a small claim in the County Court. It's straightforward but understanding the steps will make you far more confident about what you are doing. Have you started a formal complaint against Hermes and Packlink?
    • Christmas Wonderland has been allowed to reopen because it sells real Christmas trees. View the full article
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Firstly, Thanks to anyone that takes the time to actually read this and help me :)


So about a month ago I received a fine on the DLR for an invalid ticket. I was travelling from Colchester Town to Devons Road. I got my ticket in the morning from the ticket machines at the station as there was a que at the ticket office and I didn't want to miss my train. I saw on the screen it said 'London zones 1 - 6' and Devons Road being Zone 2, I clicked on that and got a return, it cost me £45. As far as I was concerned this was the correct ticket and I had no reason to believe that this wasn't!


1 stop before Devons Road a ticket inspector came round, I showed my ticket thinking it was valid, well I was then told it wasn't. I explained to the man that I simply followed the instructions on screen and it said zones 1 - 6 so I thought it was right. It turns out the ticket just says 'London Terminals' on the ticket, and doesn't say the zones, despite it saying on the machine the zones!


After looking online it turns out if I got it from the ticket office and got the correct ticket my ticket would have cost me £44.90 (10p cheaper). And apparently after looking online 'London Terminals' literally only means to the furthest station in London that my original train calls at, which would be Liverpool St. It does not say this on the ticket machine though! Straight away I appealed this as I don't see it fair that because national rail haven't made it clear on the machines that I should be paying the fine for it when in theory I actually paid too much for my ticket! Why should I pay another £40 on top of this? It should be national rails problem, not mine!


Anyway, they declined my appeal & I sent another appeal off to them. HOWEVER, the letter I got from them declining my appeal was dated 26th April 2012 and they said they had to receive my appeal within 14 days or I'd have to pay £80. Well I didn't even receieve their letter until the 4th May 2012 so that was 8 days gone already! I posted my letter back the next day 1st class but received a letter today from them saying i've now got to pay £80!


I can't contact IRCAS because their number is just an automated line and even after looking for the number on here it just diverts me to an automated line!


I refuse to pay ANY fine for this at all! National Rail should make these things clear on their ticket machines! I'm on JSA so can't afford it, but even if I could I wouldn't be willing to pay this, its just outrageous & disgusting! I had a ticket, and ended up paying more for it!


Someone help me!

Edited by honeybee13
Editing in some spacing for ease of reading.
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Hello and welcome to CAG.


I hope someone who knows about these things will be along to help later. We're here to help, please try to stay calm. :)


My best, HB

Illegitimi non carborundum




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On the ticket machines if you select london zones 1-6 it will print on the ticket "To U1-6" (or it may be U123456) either way it will say the zones on it, London Terminals only appears when for example you select London Liverpool St, or Paddington or any individual London Termini, judging by what you have told us it does appear that you may not have selected on the screen what you thought you selected.

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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I definitely didn't click on London Liverpool Street or any others, I've used the machines thousands of times as I used to travel to London daily. I even went back to the machine to check that night and I had clicked on 'London terminals 1 - 6'. If it was London Liverpool Street or any other station it wouldn't have said the included zones when I clicked it as It would only be valid for that 1 station so zones wouldn't matter. And surely if I clicked 'London Liverpool Street' it would have printed 'London Liverpool Street' on my ticket.

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If you selected "london Liverpool St" or any London terminal it is simply printed on the ticket as "London Terminals", same as if you select any Birmingham station, simply "Birmingham Stns" is printed on the ticket, if everything you have put on here is true then there is obviously a serious fault with the machine at your origin station so you need to report this to the TOC responsible, if it is faulty and can be proved then you MAY be able to get something out of their customer services dept as a goodwill gesture from them (wonder how many others have been caught out if this is the case?), even if this is the case then I would imagine that the PFN would still stand as this is between you and DLR/TFL and Technically you are responible to ensure that your ticket is valid before travelling.

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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