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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is this credit agreement enforceable? HFC 2005


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Hi Ladies and Gents,

 

Some time a go I sent a CCA request to a DCA and this is their responce

 

https://docs.google.com/open?id=0Bw1_cLYcJeEbRm90LUNzbWVtNEU

 

Is this enough to enforce the debt because at the bottom it says page 1 of 3, should they send the other 2?

 

Also my name is mis-spelt in the debtor bit (top left), does this effect anything?

 

Thanks in advance.

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Hi bambi, Typos won't make a difference imo (wish it did I would have less debt myself lol)

 

Yes they should send the other 2 pages to comply correctly with your CCA request. Although I suspect they would be able to do so easily if they have the first page but you never know. (The other pages I would assume are the rest of the T&C's as it says as much at the top of second column.

 

Send a letter saying they have failed to comply fully with your CCA request (you'll find a template letter in the library)

 

The PPI has been selected so you could be claiming that back. Someone more knowledgeable than I should be able to help on this.

 

You say you asked for it via a DCA some time ago. How much is still owing?

 

Others will along soon to help.

 

AS

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you are still paying an hfc agreement from 2005!

 

tell us more please

 

th PPI is certainly reclaimable

the agreement says YES

 

so it was pre-selected!!

 

you also need SAR HFC

 

bet you've got heeps of unlawful PENALTY charges to reclaim.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks AS I paid about £75 in PPI according to the statement I was sent.

 

Dx, it was a buy now pay later agreement from pc world, I owe just over £1000, £200ish is made up of interest and missed payment fees.

 

By the end of July I'm moving abroad indefinitely and as such I moved out of the house I was renting a few days a go and moved in with a friend. When I reply to the dca can I use 'no fixed abode' as an address because I don't want to pass on my friends address to these people. I realise this would make corresponding with me impossible but could I send them my new address abroad once I'm there? What's the likelihood they will continue to chase this when I'm in China?

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