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HAD ENOUGH OF BARLAYS (old woolwich account)


jjandbump
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please help my friend gave the bank until today as they said they had a back log and it would take longer to deal with the request than thought they are claiming £3800.00. the letter basicly says we are not prepared to refund you anything.

 

What does she do, this is barclays

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She has done

Bank have done

 

Asked for the statements

 

Sent the letter with the basic - spead sheet attached,

 

They then sent a letter to say that they would be in touch within 8 weeks

then sent a reminder letter

 

they then sent a letter to say they would reply by 28th july

then this morning they got a letter just saying they refuse to repay charges

 

WHAT DOES SHE DO NOW

 

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Hi jjand bump

 

This is quite normal and it would be best if your read through http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/ to get acquainted with what your friend should expect.

 

Barclays will not be refunding any new claims so you need to carry on and get the claim to court (don't use MCOL, file straight at local county court).

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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  • 1 month later...

I am confused about this test case i got a letter from barclays saying that they are not investigating any claims until the outset of the test case, but i have read through and it seems people are still going to court, This site is now so hudge its like finding a needle in a hay stackt o find out what it actulally means.

 

i know this information is on here but i do not understand what it means.

 

Any one that could tell me in black and white would be appreciated.

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jjandbump,

 

check the main general board, ignore what the banks say & read what bankfodder has to say on this matter - my understanding of what I read is that AS the credit card companies have already agreed & in the past implemented the changes on charges as applied to credit cards i.e. only charge £12 you are free to claim back anything over that amount.

 

Would a Moderator please clarify this if I am wrong?

 

Regards

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  • 4 months later...

I know that this information is probably on here 100000 times, but so many threads and posts are being added i cant find out:

 

Where do we stand at this moment in time with re-claims?????

 

I read that the stays expired the last day of test case, but what happens from here, what is happening.

 

Its alll very confusing i wondered if someone could post on here the facts, but not sure who to ask.

 

thanks

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just a quick thought i had....if the oft win, and banks have to pay all charges back, full stop, no questions asked. would the banks be able to front this huge cost, or would some (smaller) banks end up with serious financial problems? and if so what kind of an impact would this have?

:D
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  • 2 months later...

Probably referring to the OFT case. Judgement is to be handed down, today.

See this thread for more info......

 

http://www.consumeractiongroup.co.uk/forum/bank-charges-consumer-issues/139501-test-case-judgment-due.html

 

Regards, Rooster.

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  • 4 years later...

I really need some help, i am having so many problems with Barclays bank,

I had a woolwich account in 2007, then it was switched to a barclays account.

 

I have just got my credit file and barclays and it has a default running from 2007, for £356.00. I didnt have an overdraft on the account and i am stuck, there are over £400 charges on the final statement, and i know that they were refunded.

 

Also i got a major repayment of charges from woolwich which would have wiped this out.

 

I am totally stuck and all i keep getting is "we have sent our final responce" i have sent in a SAR it was signed for on the 27.04.2012 and this has been confirmed (post room have recieved it) and then they have Lost it. so have to do that again to.

 

If anyone else has been in a simular situation your assistance would be sooo appreciated, this default could cost me a mortgage application, when i have been offered a £100k discount for a quick sale. and its really going to cost me!!

 

suggestions, help, advice. PLEASE xx

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I really need some help, i am having so many problems with Barclays bank,

I had a woolwich account in 2007, then it was switched to a barclays account.

 

I have just got my credit file and barclays and it has a default running from 2007, for £356.00. I didnt have an overdraft on the account and i am stuck, there are over £400 charges on the final statement, and i know that they were refunded. i believe a big refund was processed by woolwich at the time. but barlcays can not see this.

 

Also i got a major repayment of charges from woolwich which would have wiped this out.

 

I am totally stuck and all i keep getting is "we have sent our final responce" i have sent in a SAR it was signed for on the 27.04.2012 and this has been confirmed (post room have recieved it) and then they have Lost it. so have to do that again to.

 

If anyone else has been in a simular situation your assistance would be sooo appreciated, this default could cost me a mortgage application, when i have been offered a £100k discount for a quick sale. and its really going to cost me!!

 

suggestions, help, advice. PLEASE xx

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so wHERE did the reclaims of the charges go?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I had the same situation - had an account with The Woolwich which had never gone OD

and to the best of my knowledge never incurred any charges, either.

 

The month after it switched to Barclays, I got walloped with around £600 in charges,

which they agreed to refund as it was "an administration error caused by the switching process".

 

I then went on a three month merry-go-round of them refunding the charges then taking them back the next month, effectively wiping out 3/4 of my wage.

 

In the end, I switched bank accounts and told them to refund everything and close the account as they had admitted their error by refunding them the three previous months.

 

Complete silence ensued for two years, when completely out of the blue I got a letter from a DCA saying that I owed Barclay's £900.

 

I sent them back a prove it letter, didn't receive any response whatsoever and they promptly sold the debt on.

 

Every few months, I repeat the process with a new DCA, although I haven't heard anything for a while now I think about it.

 

What surprises me in this case is that it shows on your CRA file

- mine never has, even when the account was active, which allows me the luxury of completely ignoring them.

 

You could always request a notice of correction on your credit file

- I'm not entirely sure how much attention lenders pay to them,

though and they may ask for documentary proof that the debt has either been settled or is an error.

 

I fully sympathise for what it's worth

- once the Woolwich/Barclay's changeover was completed,

I was constantly fobbed off by Barclay's telling me that they couldn't see anything to do with my old Woolwich account

and that the Barclay's account was effectively a "clean slate" as I had a new account number and sort code.

 

Not such a clean slate that I couldn't run up £600 worth of charges on an account that I had never used, apparently...:|

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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so wHERE did the reclaims of the charges go?

 

dx

 

They at time were refunded by wool which in a cheque BUT they were reimbursing barclays with what they said was owed and as the account had been closed thought no more of it! Barclays don't want to help at all and can't see wool whichever systems

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somthing smlls here

 

have you a letter that states that

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I dont think i doi it was in 2008 I have written to wool which as well today with a sar! I do have a lot of old paperwork in loft but hubby's at work and can't get up there with chair have tried but not strong enough to pull up! What smells? A little confused

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I had the same situation - had an account with The Woolwich which had never gone OD

and to the best of my knowledge never incurred any charges, either.

 

The month after it switched to Barclays, I got walloped with around £600 in charges,

which they agreed to refund as it was "an administration error caused by the switching process".

 

I then went on a three month merry-go-round of them refunding the charges then taking them back the next month, effectively wiping out 3/4 of my wage.

 

In the end, I switched bank accounts and told them to refund everything and close the account as they had admitted their error by refunding them the three previous months.

 

Complete silence ensued for two years, when completely out of the blue I got a letter from a DCA saying that I owed Barclay's £900.

 

I sent them back a prove it letter, didn't receive any response whatsoever and they promptly sold the debt on.

 

Every few months, I repeat the process with a new DCA, although I haven't heard anything for a while now I think about it.

 

What surprises me in this case is that it shows on your CRA file

- mine never has, even when the account was active, which allows me the luxury of completely ignoring them.

 

You could always request a notice of correction on your credit file

- I'm not entirely sure how much attention lenders pay to them,

though and they may ask for documentary proof that the debt has either been settled or is an error.

 

I fully sympathise for what it's worth

- once the Woolwich/Barclay's changeover was completed,

I was constantly fobbed off by Barclay's telling me that they couldn't see anything to do with my old Woolwich account

and that the Barclay's account was effectively a "clean slate" as I had a new account number and sort code.

 

Not such a clean slate that I couldn't run up £600 worth of charges on an account that I had never used, apparently...:|

 

Be careful Hun, if its an error try and ensure its sorted prior to you needing it clear! I have never got my credit file before and was shocked! Barclays don't want to help at all? One man did say they will not help anymore or send anymore letters as they are to busy with ppi claims!

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I am trying to battle with Barclays re an old wool which account, they will not remove a default and I am trying to prove its not us I know they closed account and took money from charges refund! But question is canadefault be registered without a default notice

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We will need a bit more information to be able to advise effectively!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I dont think i doi it was in 2008 I have written to wool which as well today with a sar! I do have a lot of old paperwork in loft but hubby's at work and can't get up there with chair have tried but not strong enough to pull up! What smells? A little confused

 

 

as you've just seen

 

this is not the first example of this we've seen recently.

 

me thinks barclays a trying it on.

 

p'haps to offset their crap result with clinton cards!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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4 threads merged

 

stick to one thread per debt issue please

 

then we can see the history

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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