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    • Thanks DX 100   haha i totally  agree with your comment about the page 20    Yes I am awake and been all night w my WS   BUT can I point this very very very impt point please, which I am not sure if it has come to your attention   1. The payment machine and 6 hours and the free parking after 4.30 pm on a Saturday etc....all taken on board.   HOWEVER, and I cant stop myself laughing, this pay machine  he eludes to is based at The Market Shopping Centre Car park , after googling it is in CREWE.  It is not even relevant. They have put in a signage that is not even at the Merry Hill Centre which is in the West Midlands.    The Merry Hill Centre is the one I went to in Dudley, west midlands. All the signages , apart from the one you elude to have the intu Merry Hill logo     The one you refer to is in Crewe. I have never been to Crewe in my life lol so that signage is totally irrelevant    we can play this either way:   1. can take up your line of argument regarding the 6 hours etc. and pretned we are also using the pay machine    OR     2. totally dismiss it as being irrelevant, misleading , wasting the time of everyone by providing irrelevant info. Thats what I have argued in my WS so far. That signage does not belong to inTu Merry Hill            This is akin to someone being on annual leave from work between say 1.10 .2020 and 1.11.2020, and then finding out one of his/her collogues saying,  I saw you leaving work early last week , the 15th of October 2020.   hello !!!, I wasnt even in the country on the 15th of October 2020 !!   essentially thats what the claimant has done . The signage on page 20 doesnt even belong to the shopping centre I went to   I will log out and carry on with th WS     Thanks again       .   
    • Thank you FTMDave. As you can see from the time now I have had a nightmare getting questionnaire answered due to scanner problems, it is up there now though. I do not have proof of breakdown as the alternator was bought from a breakers yard near Chelmsford. I remember it well as they sold me the wrong one on the Saturday and I had to go back in my mechanic friends vehicle on Sunday as I had broken the original alternator getting it off.
    • 1 The date of infringement? 19/12/2019   2 Have you yet appealed to the parking company yet? [Y/N?] No. I did, unfortunately use the MyParkingCharge.co.uk portal to deny liability as the keeper and deny any contract. I mistakenly thought this was where I made a SAR. (I now see looking at the site again that it is actually. https://excel.zatappeal.com ) This was replied to as if it were an appeal.   if you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]   has there been a response? yes please AS A PDFFILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]   If you haven't appealed yet - ,.........DONT ! seek advice on your topic first.   have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] Yes. Issue date indicates that if "contravention" date is day 1 then NTK was issued on day 15 so arrived well before day 29. Document received was PCN/NTK in one. (see pdf)   what date is on it Issue date is 02/01/2020   Did the NTK provide photographic evidence? Yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide]   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] NO   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] Suggested appeals could be made via IAS   5 Who is the parking company? VCS   6. where exactly [Carpark name and town] did you park? Broke down on service road of Southend Airport, Southend-On-Sea   please do not put JPG Picture files into your post   .............................   For PCN's received through the post [ANPR camera capture]  (must be received within 14 days from the Incident)   please answer the following questions.   1 Date of the infringement 19/12/2019     2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 02/01/2020.   I recall noting, when it arrived on Saturday 16th Jan 2020 that this was more than 14 days from "offence" date.   [scan up BOTHSIDES as ONE PDF- follow the upload guide] please do not put JPG Picture files into your post   3 Date received 16/01/20   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No   5 Is there any photographic evidence of the event? Yes   6 Have you appealed? [Y/N?] post up your appeal] Not as such. See this entry for PCN above.   Have you had a response? [Y/N?] post it up As above.   7 Who is the parking company? VCS   8. Where exactly [carpark name and town] Broke down on service road of Southend Airport, Southend-On-Sea   For either option, does it say which appeals body they operate under. Initial appeal to be via www.myparkingcharge.co.uk then via IAS   There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE   If you have received any other correspondence, please mention it here I have subsequently received a Demand for Payment dated 28/02/2020.  outstanding balance £160 Final Demand posted on 16/03/2020         outstanding balance £160 LBC dated 27/03/2020.                                 outstanding balance £160 with estimate of court fees £25 2nd LBC from ELMS legal dated 30/10/2020 listing estimated fees of   Principal debt £160                                                                                                                        Estimated interest £12                                                                                                   Estimated court / hearing fees £50                                                                                                          Estimated solicitors' costs £50                                                                                                                              Estimated total £272   windscreen or ANPR section to your thread and answer the questions... …….... in either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY please do not put JPG Picture files into your post   NTK plus .pdf
    • Have done the email address thing. The order specifically states just the applicant ?
    • you are not the applicant but you must: • You must confirm your preferred email address for the invites to be sent too  
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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I am in a total mess with debt, i am not sure where to turn next. The debt has been caused by Gambling. I am now going to GA and trying to address that problem but the burden of debt I am struggling to deal with. I am 26 years old and still living with my parents and probably will be for ever at this rate. For information I am in Scotland, I know that is important as laws are slightly different up here

 

My parents took a loan out in their name for me to clear my debt. This was the worst thing that ever happened as it allowed me to run up the debt again and I am devestated that I have. I want out of this and I want my life back. The loan was for £12,700 - I have to repay £16,663.20. This is getting paid back at £347.15 a month. I need to pay this as if i dont i will be homeless plus I love my parents who have helped me so much and I dont want to let them down again

 

I have tried to address the debt but looking for advice on what to do. I earn approx £1140 a month. My travel card to work is deducted from my salary

 

I must pay the following

 

Loan Above - £347

Dig Money - £130

Phone Bill - approx £30 (Im looking into getting this contract reduced)

Car Payment - £161

 

This leaves me £668

 

I owe the following creditors money

Bank Of Scotland £3679 (£3600 overdraft so I am being charged £5 a day for being over this at the moment)

Bank Of Scotland £272 (£200 overdraft so similar comments apply)

 

I have wrote to the bank saying asking them to reduce interest charges and setup a repayment plan, I have heard nothing back. Should I phone them, they are my main creditor but I want something in writing

 

Bank Of Scotland Credit Card £287.15

 

I have done nothing with this. The minimum payment is less than a tenner so no issues paying that or do you think itd be worth asking for interest to be frozen

 

Post Office Credit Card - £1397 (credit limit £1300)

 

I have wrote to the post office saying I am struggling to pay and again asked for the account to be closed\interest frozen. They haven't came back to me. I cannot afford the minimum repayments but have been making token payments to them

 

Virgin £450

 

Wrote to them and they have agreed to freeze interest and have setup a standing order to pay £19 a month so happy enough with that

 

Granite £1100 (credit limit £1000)

 

Wrote to them, they will stop charges but not interest. They will let me pay a token payment of £23 a month for 3 months at which point they will review the account

 

Aqua £409

 

I have wrote to them again asking for reduced interest\payment plan. Not head back but the minimum payment is around £13 so not a real worry

 

I also owe my mum and dad £1585.50 for payday loans that they paid off for me. I was getting a lot of pressure with these so was glad to be rid of them. There is no rush for this money and they are happy for me to pay this back when I can afford. The major problem is this was given on the assumption I got no more payday loans - which I have and im in major bother as I cant pay these. I dont know what to do as my mum and dad quite rightly could throw me out the house. My dad shares the same name as me as there is a chance he'll receive either a call or inadvertantly open a letter regarding this. Is there any way I can get these companies only to conact me by mobile. That is another problem, they always call me when Im at work! I owe the following, original loan amounts in brackets

 

SpeedCredit - £597 (£400)

Payday Express £400 (£320) - have paid them £240 3 x 80 but still owe more than the original loan

MiniCredit £114 (£100)

 

These are all due the middle of May so I dont have much time to play with. I haven't been in contact with these companies

 

I owe my ex partner just over 4k aswell. She isn't pressuring me for that, shes got a new guy and I think things are ok but Id like to get rid of the debt as its another worry

 

I owe small amounts also

 

My brother £300

Friends £400 (approx)

 

Help ive no idea what to do!

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Hello the Snake firstly well done for actually wanting to change your ways, My situation is very similar i have a gambling problem and i am at the first stage of getting though my addiction, i am going to a GA meeting on Thursday my first one very nervous,

 

With regards to your situation with your debts i would suggest the first thing to do is tell your family what is going on, i realise how much they have helped you out already but i think by telling them wont be half as bad as always worrying about your father opening a letter its not worth the stess and anxiety.

 

Are you online now?

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Hello the Snake firstly well done for actually wanting to change your ways, My situation is very similar i have a gambling problem and i am at the first stage of getting though my addiction, i am going to a GA meeting on Thursday my first one very nervous,

 

With regards to your situation with your debts i would suggest the first thing to do is tell your family what is going on, i realise how much they have helped you out already but i think by telling them wont be half as bad as always worrying about your father opening a letter its not worth the stess and anxiety.

 

Are you online now?

 

Yes im online. Want to be out but im stuck in on a bank holiday weekend its thoroughly depressing. I want to tell my family but its honestly very difficult as these payday loans are something I swore I wouldn't get involved with again

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Its not letting me pm you back as I have under 15 posts. I'll reply on here if your happy with that or if you want to send me your e-mail address by pm i'll drop you an e-mail

 

gentleman

 

can we please not let the blind lead the blind here

 

and also there is very good reason why we do not allow newbies to have PM facilities. jon1965.

 

you need to be very carefulof 'touts' and people that want you to go to other sites where you'll get fleeced topay for advise

or be led up the garden path that your agreemets are all un-enforceable and let them take you to court

then all the 'advisors'will disappear in a poof of smoke......

 

you can get advise here for free

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Since the OP has multiple debts and i mainly advise on Payday Loans and help people get rid of them, i'm going to restrain myself and only answer the following:

 

I also owe my mum and dad £1585.50 for payday loans that they paid off for me. I was getting a lot of pressure with these so was glad to be rid of them. There is no rush for this money and they are happy for me to pay this back when I can afford. The major problem is this was given on the assumption I got no more payday loans - which I have and im in major bother as I cant pay these. I dont know what to do as my mum and dad quite rightly could throw me out the house. My dad shares the same name as me as there is a chance he'll receive either a call or inadvertantly open a letter regarding this. Is there any way I can get these companies only to conact me by mobile. That is another problem, they always call me when Im at work! I owe the following, original loan amounts in brackets.

 

SpeedCredit - £597 (£400)

Payday Express £400 (£320) - have paid them £240 3 x 80 but still owe more than the original loan

MiniCredit £114 (£100)

 

These are all due the middle of May so I dont have much time to play with. I haven't been in contact with these companies

 

(Feel free to reproduce this part on the PDL forums if you wish. There are a lot of very helpful people who can advise more)

 

First thing to say, well done on knuckling down and deciding to deal with these debts once and for all. That is the single hardest step to getting out of debt.

 

For each of these companies, you need to print out and send the following letter by recorded delivery royal mail. http://www.consumeractiongroup.co.uk/forum/showthread.php?131250-Dca-Creditor-Harassment-By-Telephone-Letter Edit it as needed. If they break the instructions in the letter, then they are risking a very heavy fine and restrictions placed on their credit license.

 

Next, go to your bank and report your debit card as LOST, and tell them you want to cancel the Continuous Payment Authorities for each PDL on your account. If you don't, then the PDL's will still take money from your account regardless of what you say. It is much easier to deal with the random charges they make up, than to try and get a refund from your bank or the PDL.

 

Once you have done this, you need to contact each PDL and advise them of your situation. Don't go into detail, just say that you cant meet the repayments this month and would like more time to pay. Send them a email direct from your inbox and cc'd to yourself, or by royal mail delivery. Remember to keep a copy of the letter and if possible proof it was sent ( this is very important).

 

After that, you need to write to them again, and demand a full breakdown of each loan amount. You have 3 of the worst PDL's to deal with, but persistence and patience will pay off and youll soon be back on track to getting them out of your life.

 

 

Is there any way I can get these companies only to conact me by mobile. That is another problem, they always call me when Im at work! I owe the following, original loan amounts in brackets

 

NEVER, EVER phone them or allow them to call you on the phone. Especially at work. Send the letter i advised above and DEMAND that they only write to you. It is also illegal for them to contact you at work, or to consider calling your employer.

 

 

Do all the above, and reproduce the PDL debt part in the PDL forums if possible. This way we can keep all your info in one place, and you can easily let us know what is happening at each step, and it is easier for us to advise you.

 

 

Also, in regards to your parents, do the above and get responses from each PDL. Then sit your parents down and tell them what has happened. They know you have a problem, but you can show this thread/site and letters to prove you are sorting things out. You may not want to let your parents know, but lapses can happen, which is what you have suffered. Not letting them know you need more help is much much worse than not telling them.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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