Trevor Munn?ARC collecting for Swinton

[merbie13]

Hi!

Just some advice on what to do next

 

i sent a CCA request along with a £1 PO to Trevor Munn who are chasing for Swinton an old car insurance that was cancelled.

 

Well to day i had a letter from ARC with what is called a PRE-CONTRACT CREDIT INFORMATION,

 

it also had attached with it the CCA but this has not been signed by me or anyone else.

 

They also sent back my PO, and now have asked me to pay in 10 days.

 

What would be my next move ?

[rebel11]

Thread has been moved to the correct forum.

[dx100uk]

you dont have a cca for car ins unless you signed a finance agreement to pay it monthy.

 

mr trevor Munn are a two bit lot anyhow

 

how old is this

dx

[merbie13]

Thanks for moving it to correct place. It is from last year. It was a monthly payment.

[dx100uk]

dont forget they have no legal powers anyhow

 

sounds like a money making threat-o-gram to me.

 

dx

[unclebulgaria67]

Thanks for moving it to correct place. It is from last year. It was a monthly payment.

 

So CCA request does apply, but they probably have not received such requests before, when it relates to Insurance.

 

Write back asking for proof of the amount owing. Be careful, as Swinton have gone for CCJ's before. Once you have definite proof that you owe the amount, you might wish to pay them, at an affordable rate per month.

[BRIGADIER2JCS]

Hi Uncle B with Swintons record I reckon they had quite a few CCA requests

on the installments insurances.

[unclebulgaria67]

Hi Uncle B with Swintons record I reckon they had quite a few CCA requests

on the installments insurances.

 

But as a French company, Swinton have a slightly different view on 'customer service'. They appear to shrug their shoulder quite a bit.

[BRIGADIER2JCS]

But as a French company, Swinton have a slightly different view on 'customer service'. They appear to shrug their shoulder quite a bit.

 

Basically they give a SSSSShhhhhhhhhhhhhhhh**t:madgrin:

[Happyhippy1959]

Same problem for old hippy,,, House insurance up for renewal in December 11, wrote and told Ageas insurance don't need it I'm off. March 12 get a letter saying I owe £58 plus £25 for two missed DD's from Mrs ex-Hippy's accounts.

 

Told them I had cancelled next thing various DCA's adding charges on and passing it around. now at £164,,,, and Mr Munn threatening court action. Bring it on.. This debt is like an itch I can't scratch. Have paper trail of replies to DCA's telling them it was cancelled but like a muppet did not get proof of posting on renewal cancellation .... I am still sticking by me guns though,,, if it goes to court will show judge how I tried to reason with these muppetts... Bloody hate this if we don't hear from you it's renewed...... should of phoned but never get through.

[MARTIN3030]

I had issues with Swinton myself,and raised a dispute early on.They have stage level complaints in which it gets passed around.

They exhausted the full 8 weeks but I had already got fed up and filed a Court claim.

They settled more or less straight away once the N1 hit their desk.

Its important to raise any disputes in writing early on and ask for a copy of their complaints procedure,I have found its very unlikely they will pass an account to a third party when you have that papertrail.

Some of the other guilty ones in the past like Hastings,have made good inroads by sorting out these complaints we see almost all of them on here get a response.

[MARTIN3030]

http://www.consumeractiongroup.co.uk/forum/showthread.php?315432-Tesco-home-insurance-automatic-renewal!-Unable-to-send-original-documents!

[Happyhippy1959]

thanks mate. Will keep you updated. This insurance was with Ageas ??? thought it was cover direct.... As stated I hate this automatic renewal. If it comes to hey boys hey I would offer only the 1 months premium of £29.00, took them three months to inform me and then it's just charges from DCA's.........