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    • A key member of the US central bank, Raphael Bostic, tells the BBC rates might only ease "at the end of 2024".View the full article
    • A key member of the US central bank, Raphael Bostic, tells the BBC rates might only ease "at the end of 2024".View the full article
    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Warm home discount - please check your energy supplier you may be entitled!!!


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Well done Marc...and the bonus of a Winter fuel allowance?

 

Andy

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  • 8 months later...

Ok just to clarify a wee bit as some suppliers are still waiting to confirm their scheme and some users have mentioned their provider has nothing yet.

 

Here is the House of Commons library Briefing Paper - The Warm Home Discount Scheme published 5th May 2016

link: http://researchbriefings.parliament....ummary/SN05956 (You can download the PDF near the bottom of the page)

 

Now the Supplier Guidance for the Scheme is dealt with by Ofgem and at present the Guidance for Supplier is only in Draft Format as Ofgems consultation with Suppliers only closed on 10th August 2016.

 

See this Ofgem link: https://www.ofgem.gov.uk/publication...ft-version-5-0

 

This is why some Energy Suppliers are waiting to confirm the scheme as the Guidance from Ofgem has not been finalised yet.

 

It still doesn't stop you contacting your Energy Supplier and asking about the scheme, they may send the forms, put you on a list when scheme confirmed to send forms automatically to you, so keep checking.

Edited by stu007

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I've been getting this for the last 2 winters with EDF and it's made a huge difference to my bills... No longer do I need to worry about putting the heating on when it's cold in the winter. In addition to that, the last 2 winters have been milder around here than usual and it's resulted in me getting 2 refunds in the last 9 months of £132 and £92 and my monthly DD has dropped from £75 to £59.

 

Definitely worth applying for to see if you qualify, I shall be applying again this year as my circumstances haven't changed.

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That is correct about SSE but it still does not stop you contacting them to be added to the list when finalised to get the applications forms automatically sent to you (it's what I have done with Scottish Hydro which is SSE)

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  • 4 weeks later...

SSE Warm Home Discount for 2016/17 is open so get your applications in

 

https://www.sse.co.uk/help/accessibility/warm-home-discount#item1

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can confirm BGAS/scottish gas is running too

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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EDF Energy Warm Home Discount 2016/17 link: https://www.edfenergy.com/for-home/help-support/warm-home-discount

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  • 9 months later...

Just bumping this thread I know it is July but to remind everyone to keep a close on on this.

 

Start checking with their Energy Supplier (website) when they are starting to take applications and the application form is available.

 

Remember to keep an eye on it as the funds for this are as always limited so get your application form in as soon as possible.

 

Remember to check even if you think your not entitled to it as most Energy Suppliers have a Broader Group which you may fall into so check you never know.

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  • 4 weeks later...

EDF is up and running for this year now. >> https://edfenergyuk.custhelp.com/app/answers/detail/a_id/1399/session/L3RpbWUvMTUwMTI3MjA4Ny9zaWQvNEtPNnBMb24=

 

 

The link includes this years criteria to apply..... To apply go to the bottom of the page....

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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British Gas I'm told is Monday.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 year later...

I am a pensioner with a very low income and was getting the Warm Home Discount (EOn) before I moved into rented housing with a British Gas pre-payment meter.

When I applied for the discount, they said the account at this address is not registered in my name. I tried offering the landlord's name, but they can't tell me whose name is on the account because of data privacy. The house is owned by more than one person and I don't know all their names.

No idea what to do next...:|

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We received a letter about this & the results were:

 

1st Phone Call - have you filled the form in answer - what form then they hung up

 

2nd Phone call - your power company don't take part then they hung up

 

3 rd Phone call - yes that's all OK you will receive it by the end of March

 

Each phone call resulted in the same info being passed over so no variations there. Only the last operator seemed to be interested.

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Yep... sounds about right!

 

Not only that, but there's another payment that I used to get (Winter Fuel ?) which pensioners are automatically entitled to, and that hasn't arrived either... wondering if, perhaps , I've died and nobody has bothered to inform me...:mad2:

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  • 3 years later...

Hi

 

Am just bumping this so that everyone is aware to make sue and check with your Energy Supplier and keep checking when they open up there applications for the new year for the Warm Home Discounts and get your Application in as soon as possible.

 

Also make sure and have a look at your Energy Supplier as to who can apply as the Government made changes to the Scheme from April 2022 this year but this as mentioned should be on your Energy Suppliers Website the changes and who is now in the Core Groups.

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  • 2 weeks later...

Just Bumping this again

 

Remember to keep a close eye on when your Energy Supplier open the Warm Home Discount Scheme and get your application in as soon as possible

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  • 1 month later...

Just Bumping this again

 

As most Energy Suppliers have been waiting on the Government and most Warm Home Discount Schemes with the Supplier only open this month (November 2022)

 

So make sure and check with your Energy Supplier and if entitled get your application in quick as they only have a limited amount of funds for this Scheme

  • Like 1

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