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HI All

 

i purchased a motherboard from aria in january and a sound fault has arisen, i have done everything suggested by aira on their forums and on the asus website also spoke to a tech who talked me through drivers etc still no avail

 

arranged a return to aria who have said they will not test the motherboard due to thermal paste being on the cpu socket, this must of happened when repacking the motherboard back up

 

where do i stand as i know the motherboard is faulty but they just keep on about the thermal paste, i have read their forums and there are loads of the same issue always get blamed on thermal paste

 

all i want is a replacement or repair, what can i do

 

kind regards

 

Tony

STP82517.jpg

The Second statement is false, The first statement is true

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HI All

 

i purchased a motherboard from aria in january and a sound fault has arisen, i have done everything suggested by aira on their forums and on the asus website also spoke to a tech who talked me through drivers etc still no avail

 

arranged a return to aria who have said they will not test the motherboard due to thermal paste being on the cpu socket, this must of happened when repacking the motherboard back up

 

where do i stand as i know the motherboard is faulty but they just keep on about the thermal paste, i have read their forums and there are loads of the same issue always get blamed on thermal paste

 

all i want is a replacement or repair, what can i do

 

kind regards

 

Tony

being a self builder i would have to say the thermal paste has nothing to do with it if it was causing a problem it would of shown itself well before now . however as to the legal side of things you will have to wait for others (BTW i got thermal paste on the board when i built one one and it went within a day)

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