Rbs

[d1cky]

RBS replied.... You have not provided us with specific reason for complaint. Please provide us with the exact reason why you believe we mis-sold PPI.

[d1cky]

reply that I will be sending back:-

 

 

Dear Sir/ Madam,

 

I do not appreciate you writing back to me asking me for exact reasons for the mis-selling of PPI on my account. I am sure that you are fully aware of all the reasons why you have been mis-selling PPI to your customers. One of the reasons why you have been selling PPI to customers is when they are either self-employed/unemployed, you only have to take a brief look at my account to realise that this applies to me. I would gratefully appreciate it if you did not waste anymore of my time by asking me questions that you could easily find out by yourself by taking a look at my account. I hope now that this can be resolved as quickly as possible.

[ims21]

Did you not complete a fos questionnaire to go with this claim?

 

ims

[d1cky]

no I didnt ims, I have had so many loans/CC over the years that I really wasnt looking forward to doing all the FOSQ's and also had the problem that I had to send some of them off to multiple addresses as for some companies no one was too sure where they should be sent! even tho I was going to do it, but i was discussing with a friend about the PPI claims and he told me that he also had many loans/CC and he simply wrote a simple letter to them asking for the refund to all the companies for which he was very successful with. so I adopted this strategy in hope that I will have the same success, and the ones that dont play ball I will then do it by the proper means as suggested on this site. I just thought doing it this way I might save myself a lot of time and aggro. I have had replies from Monument, Tesco and MBNA stating that they are investigating and will be in touch. I have had three exactly the same responses from barclaycard asking me to fill in the FOSQ but im sure these arent all to do with the same account but they havnt quoted the accounts in question and all have the same reference! And this reply from RBS which this thread is for!

Edited May 2, 2012 by d1cky