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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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Me Vs V12 Finance Vs HSBC Vs The AA


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Hi Ive used Cag previously to successfully claim back all my bank charges - now its time for PPI

 

I have a clear cut case with V12 - here is this story:-

 

In 2007 I took out a retail finance with clode funding (v12) value was appx £1500 over 3 yrs

- it was the type where they send you documents to sign and return and finance is then organised and product is then shipped.

 

In 2009 I read through the paperwork to find I was paying for PPI of which I had no knowledge

- although I had signed the paperwork (looked like a photocopy signiture tho).

 

I contacted v12 and cancelled the ppi on the basis i did not know or want this insurance due to the work I do

(I work for a very large motorcompany who do not make compulsary redundancy).

 

with the above I have contacted via telephone then by email on their request asking for a refund on the basis I was missold/not explained correctly what PPI was

- this one should be fairly straight forwards.

 

OK now onto the other 2

 

- I have sent a generic letter requesting any details of any accounts I have held with them in the past and provided all my recend addresses over the last 10yrs

- I have also included a statement saying if they wish I will provide a SAR upon request and for them to contact me in this instance (if no contact in 14 days I will send the SAR anyway).

 

With HSBC and THE AA I do not have any details of past accounts or if I have a claim but I know i have had credit cards and loans with both.

(may have said no to the insurance tho) but its worth a look.

 

I will update and ask questions in this thread as I progress with all these claims - any tips would be appreciated - so thank you in advance.

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Hi

You seem to have things well in hand but if you need pointers, I'm sure out Caggers will help

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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  • 2 weeks later...

Hi ive just had an offer from V12 for all the PPI payed into the account - not alot but well it is mine so ill keep it - what I want to find out is what or how do you calculate a fair interest as a %. I am thinking I should claim back the interest also - is this the case? or should I just accept?

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lol nevermind just found this on hovering over PPI

 

If you think that you have been mis-sold PPI then you should claim it back. The entire PPI industry - including banks, stores, finance companies, phone companies have become involved in this corrupt gravy train to some extent or other.

 

The limitation period for making PPI claims is 6 years from the date that you could reasonably have discovered that you were the victim of mis selling - and you can claim all the way back to the beginning.

 

You are entitled at least to your money back and 8% - but you may be entitled to more.

The Ombudsman will award you a minimal award. You stand a chance of getting more money from the courts.

You will be suing for money paid under a mistake and you would be entitled to restitutionary damages.

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  • 2 months later...

Hi darkrage,

 

I too have only just read in the fine print on the back of my V12 finance agreement that I have been paying PPI on the balance of my iMac payments for the past 3 years - my payments are actually due to finish later this month so it's nearly for the entire period of the agreement that I have been paying PPI that I didn't request or know was included.

 

Are you able to offer any advice on how you went about making your claim to V12, as it seems that you have been successful and there can be no-one more qualified to ask than someone who has already won their claim!

 

Cheers,

MB78

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