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Citi Financial - Cabot help please


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Hi all, I had an account with Citi Financial and it was bought by Cabot some time ago. I have been paying them back at £55 a month and now only owe just over £1000. I have been offered a PPI refund of around £1700 which means I should be able to clear my debt and have a few pennies left for me!!!

 

The problem is Citi has sent me a letter saying that the refund has been applied to my arrears but Cabot have no notice of this and they wont speak to me over the phone and dont seem to reply to my emails either:mad2:

 

Can anyone please advise???

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If Cabot bought the debt then Citi cannot off set.

 

You need to demand that Citi pay you the whole refund due.

 

Are you sure Cabot bought the debt?

 

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I dont speak to Cabot but receive a regular statement from them and that is all fine and communicate via email. This is all very frustrating and confusing as I am still paying this!!!

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