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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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pleaded guilty by letter, got fine - do i now have a criminal record?


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I am new to this but had a similar experience last year.

 

I had a weekly ticket that covered me on a paralel train line.

One day within that week i was travelling on a different train line and purchased a ticket for a single journey.

I got stopped at a station and asked to show my ticket.

 

I had lost the single journey ticket between the beginning of my journey and the end desitnation.

Paid cash for it so no proof of purchase,

 

I showed the inspector my ticket which coevered me for the paralel line which I thought may get me through.

 

Instead he said he would be sending it off for the transport people to decide.

 

I didnt hear anything until a letter came through stating that I had 2 weeks to reply and state whether or not i was guilty or not guilty.

 

I was goign to be on holiday when the court appearance came up so I jsut did it by mail thinking I would just get a fine.

 

The fine came through abt £200, I paid it and thought that was it. No mention of a criminal record.

 

I work in finance and having read this post am now terrified that I actually have a criminal record as stated in this post?

 

Is there any way I can appeal against this after the decision has been made,

I have never been in trouble with the law before and this will compeletly ruin my career for such a stupid mistake.

 

Is there any help or have I actually ruined my life?

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own thread created here

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You will definately have a criminal conviction, but whether you have a criminal record will depend on the offence you were convicted of.

 

Do you get a criminal record even if it is a by-law offence (most likely what OP got convicted for)? If so then I am confused, since aren't parking fines and penalty fares also by-laws?

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Thank you for your quick replies. This is why I didnt give it much of a thought. Had no idea it would be this serious. I guess I need to go to the CRB and find out then. Dread.

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Do you get a criminal record even if it is a by-law offence (most likely what OP got convicted for)? If so then I am confused, since aren't parking fines and penalty fares also by-laws?

 

Parking tickets and penalty fares are not byelaw offences unless prosecuted for non payment using the byelaws.

Byelaws are known as 'Non-Recordable' therefore you do not get a 'Record' but you do have a criminal conviction.

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SRPO is spot-on of course, if you look back at the Summons that you received it will tell you what the charge is.

 

If it was breach of Byelaw 18 then it's non-recordable, but if it was 'intent to avoid a fare contrary to S 5 of the Regulation of Railways Act (1889)' it is more serious.

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SRPO is spot-on of course, if you look back at the Summons that you received it will tell you what the charge is

 

If it was breach of Byelaw 18 then it's non-recordable, but if it was 'intent to avoid a fare contrary to S 5 of the Regulation of Railways Act (1889)' it is more serious.

 

It is the Byelaw one. Will this show up on a CRB check or do I have to declare this when starting a new position? I'm a contractor and move jobs every year or so and I will be CRB checked for every job.

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It is the Byelaw one. Will this show up on a CRB check or do I have to declare this when starting a new position? I'm a contractor and move jobs every year or so and I will be CRB checked for every job.

 

Everyone who has a conviction should declare it ONLY IF ASKED, but this is not a recordable offence that will show up on a standard CRB check and I doubt any prospective employer would ever be concerned by it.

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I am new to this but had a similar experience last year.

 

I had a weekly ticket that covered me on a paralel train line.

One day within that week i was travelling on a different train line and purchased a ticket for a single journey.

I got stopped at a station and asked to show my ticket.

 

I had lost the single journey ticket between the beginning of my journey and the end desitnation.

Paid cash for it so no proof of purchase,

 

I showed the inspector my ticket which coevered me for the paralel line which I thought may get me through.

 

Instead he said he would be sending it off for the transport people to decide.

 

I didnt hear anything until a letter came through stating that I had 2 weeks to reply and state whether or not i was guilty or not guilty.

 

I was goign to be on holiday when the court appearance came up so I jsut did it by mail thinking I would just get a fine.

 

The fine came through abt £200, I paid it and thought that was it. No mention of a criminal record.

 

I work in finance and having read this post am now terrified that I actually have a criminal record as stated in this post?

 

Is there any way I can appeal against this after the decision has been made,

I have never been in trouble with the law before and this will compeletly ruin my career for such a stupid mistake.

 

Is there any help or have I actually ruined my life?

 

Hi, you say parallel lines. I appreciate you may not wish to post details on a public forum, but if you do name the stations and lines concerned, there's an outside possibility that the ticket might actually have been valid which can be checked. It's a long shot, up to you.

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Thank you for your replies.

My weekly ticket was between Benfleet and Limehouse but I was travelling between Wickford and Stratford. One is c2c the other is Greater Anglia. I don't have the ticket still as it was last year but it will be linked to my travel card I presume if this is the case?

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