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Ema112
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This is my table of events, can anyone give me advace as to what action i should take next?

Date

Action

 

20/07/06

Sent letter and cheque requesting statements

11/08/06

Letter received from bank requesting account sort code

16/08/06

Letter sent back to bank with account numbers and sort codes

5/09/06

Cheque cleared from bank

27/09/06

Sent email to natwest explaining that I had requested my statements and the £10 had been taken from my bank

29/09/06

Natwest replied to my email and said they were sorry and would look into my situation and would contact me directly

02/10/06

Still no reply from natwest

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