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RWay/Horwich Farrelly solicitors chasing wifes old Shop Direct debt


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We have been advised by the local TS to write a complaint to them and warn them under the Protection from Harassment Act 1997. We have also informed RW in the letter that we will be making complaints, once again, to TS and the OFT.

 

42man. How do you press for harassment if they continue to do so when you have warned them?

 

Yeah, sorry dx100uk. I have been really stressed lately, what with ill health and other issues, and I couldn't help myself. They are not going to get a penny.

 

I made the same mistake, it just made me even more angry after speaking to the phone monkey :evil:

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We have now sent another formal complaint to RW.

 

Within we have warned them for harassment and stated that we will be, once again, writing to the OFT and TS.

 

We have also sent a SAR to Shop Direct Group.

 

First, to confirm that neither my wife is not the account holder in either her maiden or married name.

Second, to request any information that they have on her with regard to said account.

 

Hopefully we will get something in writing.

 

I think that the next step will have to be a complaint to Shop Direct Group if it all pans out.

After all they, according to RW, hold the CCA and statements etcetera.

 

Any ideas?

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  • 2 weeks later...

Have sent another complaint to the OFT. Going to make one to the CSA and another to TS.

 

Received reply to complaint and Robberscum have provided a 'reconstituted copy' of the alleged agreement.

 

The trouble is that it contains terms & conditions from post 2004 when the alleged account is pre-2004.

 

Also, we find it hard to believe as my wife has 100% never signed a consumer credit agreement.

 

She never opened the account, ordered any goods, paid any monthly statements, had any goods delivered to our address etcetera.

Does this mean that it is still in default/?

 

Even with all the recorded conversations with RW they still believe that the alleged account is enforceable :frusty:

 

We contacted Data Protection at Shop Direct today, they have our SAR,

and they don't even have a record of any account in my wife's maiden or married name at our old or previous addresses.

 

They don't even have any record of RW contacting them for the CCA request like the muppet I spoke to last week stated,

 

RW don't have the agreements in their possession he stated.

 

So did they just make one up on the computer!!!

 

The lying a*******s!!!

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I think you should get in touch with a solicitor...

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

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PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

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PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

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Thank you very much 42man.

 

Very interesting reading. We were advised by TS to warn them under the Protection from Harassment Act, so taking action is a possibility. Will definitely investigate this avenue as we have had enough of these cretins :mad2:

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  • 3 months later...

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I would still be tempted to go down the route of harassment, but I can understand if you didn't it does get weary and grinds you down.

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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