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    • So ignore emails from ADCB now ?  I told them they will have to contact me by email and it will have to go to UK courts
    • Hello   Not a legal issue as such but wasn't sure where to ask advice on this.   I have just been awarded £2050 on a PPI claim.  I went through a claims company so i expected to pay them 40% plus VAT of the claim won.  However, i am querying the quoted court costs (which i was not informed about prior to this).  They are quoting the following court costs: -   £205 - Court Issue Fee £335 - Court Hearing Fee   I am no legal expert but these seem very high for such a small financial claim.  I will be lucky to see £500 of the initial £2050 if this is correct (yes i understand the 40% i could have avoided if i didnt use the claims company).  If these costs seem realistic then no probs with agreeing to them but if the claims company artificially inflated these for their own gain i would be none the wiser.     Can anyone advise please?   Thanks 
    • Our general hospital uses a similar system, but I don't think(?) it displays all your personal details for confirmation at the end of the process.  In fact I'm pretty sure that at the end of the process it displays only the last three or four digits of your 'phone number and you must confirm that this is correct.    Also at my GP's surgery it only asks for date and month of birth together with the initial letter of your surname and then it displays "Thank you.  You are recorded as attending".   I would say what you describe is a sort of breach of data protection, but not sure how serious it might be.  (I can see no valid reason for displaying full name and address etc if other hospitals' systems don't).   Go to the website of the NHS Trust in question and see what their complaints process is.  There may be two different processes: one for "general complaints" and a separate one for data protection complaints (eg direct to the trust's data controller*).   Personally, I would complain down both routes.  Don't, whatever you do, get diverted down the PALS (Patient Advice and Liaison Service) path as they won't be equipped to deal with this sort of issue.   As a former NHS manager I'd be interested to know what sort of reply you get.   FWIW I'm surprised(!) the ICO suggested complaining to the GMC as they won't be interested.  This isn't a medical staff issue - it's a trust data management issue.  (I'm really surprised at the ICO's suggestion on this - it's bonkers!).   *If you can't find out how to contact the Trust's data controller from their website, ring and ask them.   EDIT:  I wouldn't allow people to "shoulder surf" me.  Our trust makes it clear that people behind you have to stand behind a line so they can't see over your shoulder.  If anybody was standing directly behind me I would "politely" draw their attention to the notices and "ask" them to stand back.  If your hospital does not make this clear, that's another complaint...)
    • but they don't know that do they.   pers I wouldn't sweat   
    • sounds like it   dx  
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JazzyJay21

SRJ Debt Recoveries - letters received at my address to people unknown

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Can somebody please help me get these lovely people off my back?

 

About a year ago they started sending letters addressed to a woman, purporting to live at my address, and who owed money to a credit card company. At first it was merely a nuisance and I ignored them, sending them back, RTS, not known at this address.

 

However, they continued, then I began to get letters addressed to a man, owing money to BT. After awhile I contacted both companies and told them these people were completely unknown to me and no debts were outstanding at my address. I was told the letters would stop.

 

Now, my little one bedroomed flat has expanded to take in a THIRD person (I have no idea where they all sleep! :???:)

 

I sent the letters off to the OFT earlier this year, and they wrote back, saying they'd look into it, but since then I've received yet more, with threatening tones. This is me now....:-x:mad2::shock:

 

I am sick and tired of getting these. How else can I get them to stop? Who else do I turn to for help? This week I typed a letter (and no, I didn't leave my name and I didn't sign it!), requesting them to stop sending the letters and adding, as they had caused me distress and inconvenience, they would be paying the postage! I even wrote it on the envelope, stating I wouldn't accept the envelope if it was returned back to me. I have wasted enough time, resource and stamp writing off to the OFT: why should I put a stamp on a communication to THEM?:lol:

 

At the same time, I sent off the recent few to the OFT, as if to say 'look, they're still coming!'

 

Any ideas folks? Very many thanks!

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If there not addressed to you why are you even reading them, its an offence to open others mail.

 

If its not your post just bin it or mark "Not At This Address" and stop getting in a flap about it.

 

The more you write to them the more crap they send out. just ignore the planks

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Have you checked your credit report, if they have added anything, sue

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Have you checked your credit report, if they have added anything, sue

 

I'll do that, thanks!

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Should I give a brief explanation in my application to them, the reason why? I've made a note of the 3 agencies and their addresses.

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If there not addressed to you why are you even reading them, its an offence to open others mail.

 

If its not your post just bin it or mark "Not At This Address" and stop getting in a flap about it.

 

The more you write to them the more crap they send out. just ignore the planks

 

 

I think I am perfectly entitled to open the letters, alfwithhair! I am the only person to have ever lived at my flat: it was a new build when I moved in! So I write with confidence that the 3 people running up the debts are not known at my address, never have been and never will!

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They're not addressed to you so simply mark Not Known in big black letters and put in post box. Why get yourself wound up?

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Once you have established that there is no information on YOUR credit files in respect of these other people, then I would simply be returning them "Adressee unknown" - "Return to Sender"

 

Whilst I agree with alfwithhair that you shouldnt be opening mail addressed to someone else.. if you hadnt, and at a later date discovered that a CCJ had been awarded in default to one of these people.. at your address.. then you would be put to the trouble and expense of resolving this.

 

I too was subjected to a flurry of letters for someone who has the same surname as me.

 

The first was opened in error and subsequent mail was returned "return to sender/not known at this address". I photocopied both the back of the envelope bearing the return address and the front showing that it was being returned.

 

But they kept coming - so I started to open them again and communicate politely that they had the wrong address. In response to a rather unpleasant reply from them some 3 months ago, that also contained a wealth of information about the other person and the statement that they "would be sending someone round to collect what was owed". I sent the following.

 

 

Dear Sir or Madam,

Ref: the enclosed letter to “NAME”

PLEASE DO NOT IGNORE

The enclosed letter was opened in error. Having lived at this property for some XX years, I believe I am entitled to assume that letters delivered here are for ME and for no one else.

I am sick to death of receiving letters for the above named person.

There is no one of that name at this address; there has never been anyone of that name living at this address. A simple check of the Electoral roll will confirm this.

I must insist that you remove this address from your records.

I will be passing a copy of the enclosed letter to the Information Commissioner for their attention.

Please also be aware, that if you should send anyone to my property, the police will be alerted.

I trust I will not be receiving any more letters for the above.

Yours faithfully,

 

Fingers crossed they have gone away.


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If you hand your local postie a letter stating that post

for those perssons is not to be delivered, it should stop,

the delivery office will intercept the mail automatically.

If you don't see your postie a letter to the delivery office

manager will do the trick


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They are a pain in the arse.

 

Been returning their letters not know at the address for the last couple of months. They have now sent a you have been traced to this address letter. Fired off a quick email as like you I have had enough of them informing them that she hasn't lived here for a couple of years and to remove my address from their records.

 

Their trace department must be utter rubbish given that a) she's done bird recently. And b) she has a British gas account at her new address. Ta British gas.

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