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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, everyone.

 

A few months ago it seems that my mother may have thrown out jewellery totalling about £9k.

 

She hadn't been wearing them as they reminded her of her previous marriage, which had been unhappy.

 

She has been trying to claim it on her insurance, but the insurance company are refusing to pay.

 

I can see that her policy covers losses of valuables up to £10k with a single item limit of £2k.

 

None of the items were named on her policy, as none of them were worth more than £2k.

 

It's my understanding that anything below this doesn't need to be named.

 

Could someone please confirm if this is correct, as the insurance company is saying they should have been named?

 

Thanks in advance

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you are correct

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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go on to iplayer

 

the program this morning with Dom little

 

http://www.bbc.co.uk/iplayer/episode/b01g89vg/Dont_Get_Done_Get_Dom_Series_6_Hays/

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you go over to the Martin Lewis Insurance forum, the person who appeared on the Dom Littlewood, has a thread with details of the battle they had with under-insurance related to jewellery.

 

But having said this. I cannot see how the OP's mother can make a claim for a deliberate act. If she threw away the jewellery, she cannot expect the Insurers to pay out. If it were an explainable accidental loss and she has accidental loss cover, then she may have a chance.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Uncle Bulgaria,

 

The way I read the OPs post, it's not that his mother deliberately threw out the jewellery more that she put it out of regular sight due to the memories invoked and connected to it. At some point after this she has had a general clear out and the jewellery (in whatever container it was stored in) was cleared out accidentally.

 

Some further time on again the fact the jewellery is missing was discovered and by working through things it's realised that it must have been disposed of during the previous clear out.

 

If that's not the general gist of what happened I apologise but sometimes you have to read between the lines of what is said in a post!

 

Feebee_71

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Thanks for the replies, UncleB and FeeBee.

 

My mum doesn't have accidental loss cover, but the standard cover she has only mentions that she wouldn't be covered for loss of valuables left out in the open, and these items weren't. FeeBee's description is of what happened is correct.

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I can't see the loss being covered under a standard policy, if she has no accidental loss cover. Approach the Insurers with full details of the loss and see what they say.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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On Castle Cover, providing they have accidental damage cover (no need for extended personal belongings cover) they will be covered for any loss within the home.

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