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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Old rates debt and baliff charges - wrong name????


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I found out about an old business rates bill form 2005 when I had a partnership with my husband. Its is my maiden name and the baliff Equita has just knocked and said I have 24 hours to find 1,172.66 which is just impossible. Is there anything I can do, please help as I am on DLA and IB and really worried! The original bill was only for 862.66 and one visit its up to 1172.66.

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No-one is replying to my earlier post so I will repeat myself, Equita knocked on my door today for a sum of over #1,100 for a business rates bill from 2005 which was in joint names, my maiden name and my husbands name. My husband cant pay so they want me to pay the lot which I dont have as on benefits. The Court Order is issued in my maiden name and sent to old addresses which is why we knew nothing about it. One letter Birmingham Council sent in September 2011 never reached me so now they are demanding payment. As I live outside Birmingham and the bill is in joint names and my maiden name am I still liable to pay??? I believe the original bill would have been much smaller but have been given no paperwork and the Baliff from Equita has charged me 310 for a 10 minute door step visit - is that allowed, there is no breakdown of fees on his 24 hour notice and the Council are asking for 857 approx.

Plkease reply as I am too worried to sleep!!

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you need to contact the council and get the correct figure

 

when the liability order was issued and when it was passed to bailiffs

 

you say you are on benefits as not working?this may put you in the vulnerable category so bailiff action should stop

 

you do not need to pay the bailiffs within 24 hours is there threat letters

 

do not allow bailiffs into your home

 

do not sigh anything from a bailiff ever

 

if you deny bailiffs entry and levy on any goods they will hand it back to council

 

they cannot break in

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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I have emailed Birmingham Council tonight and asked them to place the Baliffs on hold and provide a breakdown of the amount requested as we have no proof and its almost 7 years old bill. I have said I live on DLA and IB and will see what they say next. I have asked for a reply in writing and copies of all expenses as I would love to know the original sum compared to the 1,1087(?) the baliff wanted today.

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Provide proof of your DLA & IB and send to both Council & Bailiffs as you would appear to be classed as vulnerable according to the National Standards for Enforcement Agents - meaning the Council may be able to deduct a sum at source, possibly £-50/£5-00 per week.

 

PT

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I think there is a process for contesting the warrant, which I would think would be worthwhile. I am no expert with business rates cases, so I will leave it for others to advise, but there is almost certainly a process.

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