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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Euro Car Parks 'ticket' - over stayed

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Hi, this is my first post and can i just say i'm extremely delighted to find such a helpful site with such knowledgeable folks. Long may the good work continue.

i have read through many posts as far back as 2007-2008 and have come to the conclusion that the private parking companies are best left completely ignored.

i overstayed at a supermarket car park by about 15 minutes after buying an hours ticket only to be slapped in the face with a £60 charge,

or a reduced fine of 30 pounds if i pay within two weeks.

go by the name of Euro Car Parks who i have read some rather unpleasant stories about.

Am i safe to continue with the ignoring tactic?


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its not a fine


its a speculative invoice





please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Nice one, just as i thought. I asked in my original post if there was any change in the law to aid them with enforcement but my original post was changed (presumably by a MOD?). I guess there has not been any change since last year?

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Nice one, just as i thought. I asked in my original post if there was any change in the law to aid them with enforcement but my original post was changed (presumably by a MOD?). I guess there has not been any change since last year?


Hello there.


I don't remember a change in legislation since last year. There is something in the offing whose name I can't remember at the moment, but they guys here don't seem to think it will make much difference. I hope they'll be along later to fill in the gaps in my memory.


My best, HB


PS I'm not aware of your post being edited and the edit box on the post itself isn't filled in. What do you think is missing?

Illegitimi non carborundum




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They are requesting owner liability under the Freedoms Bill, however this will not address the issue of the legality of such charges, threfore it will make no difference whatsoever. As I understand it any change will apply only in England and Wales.


You will of course receive some very colourful begging letters which will come in handy for lighting the barbecue once the weather improves.

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