Failure to supply goods paid for

[Tilley0]

Hiya, just after a little advice please. In January I contacted a company that supplies refurbished engines, who said they would be able to deliver the required engine 3 days later provided payment was recieved upfront. 12 weeks later, hundreds of phone calls later they have still not provided the goods. I sent them a letter stating that if they could not provide them goods I wanted the £1700 refunded. They then (the one and only time they have returned my calls) told me that if I were to hire a van they would cover the cost and promised to have the engine delivered by the end of the week. Again they failed to supply the money or engine. I have emails, records of phone calls - other than going through the courts (with a limited return on money spent) can anyone advise next action? Any help would be greatly appreciated!

[honeybee13]

Hello and welcome to CAG.

 

I'm going to move your thread to the General Consumer forum here and hope the guys there will be able to give you some pointers.

 

My best, HB