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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PE Warden again?

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My wife got a ticket from Parking Eye for parking in a disabled bay, she is disabled and has a blue badge and her condition affects her memory which is why she forgets to display her badge.


She returned to her car to find a warden writing out a ticket which upon seeing her he hurriedly did and announced ‘there’.


He must have been the new boy because normally in this Ikea car park they don’t ticket her as her tax disc shows ‘NIL’ so they know is a Motability vehicle,


however this time we started getting the letters,


she got an ‘Appeal rejected’ letter which was strange and she hadn’t appealed, in fact she had made no contact with them at all!


Then she got ‘Notice to Owner’and a few others which were also ignored,

then she got one which said her appeal had been successful and the ticket had been cancelled, strange as we had yet to contact them.


She has forgotten to display her badge in council car parks and ended up with tickets which I appeal for her, and so far she has always been let off.


This brings us to this weekend when she again forgot to display her badge in Sainsbury’s,

as we walked to the shop I saw the warden watching us, we were in the shop 10-15 minutes but when we returned sure enough there was a ticket on the windscreen

but the warden was nowhere to be seen,

I took the envelope, tossed it into the air and since my wife wasn’t feeling well I drove home.


The ticket she got this weekend was from ‘Town & City’ so my question is can I ignore anyletters from these, as I did the ‘Parking Eye’ ones?

Edited by citizenB
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Town and City are just another private parking company and can be ignored. Also, you must be aware that the blue-badge scheme does no apply in private car-parks. So no statute law has been broken by your wife. She is registered disabled, she parked in a disabled spot so she has done nothing wrong.

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any markings for bays in private car parks are purely graffitti!


they have no statute in law.


the same goes with blue badges sadly - they mean nothing in a private carpark.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The only thing I would say is why didnt you go back and put the badge in the window when you were in Sainsburys, its not hard and would save a lot of hassle and a few trees as they wouldnt have to write to you?

If I have been of any help, please click on my star and let me know, thank you.

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Well we were only in the store for 10-15 minutes and like I said she forgot!

I hold these people in contempt having had parking eye making rude and flippant comments to my wife, as has already been stated by others, the blue badge scheme doesn't apply in a private car park so it doesn't really matter whether she displays it or not.

All I wanted to know is if it's ok to ignore these like I did parking eye, and the helpful comments made on here have confirmed that it is.

If they want to cut down a forrest so they can send me nonsense then that's their problem.

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