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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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change in job description- can they do this


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First time poster- I work in a college and have been told that a restructure is taking place which means that everybody's role is being reviewed. I have been elected as a staff rep as part of a requirement for a 30 day consultation process as there are redundancies planned. As a staff rep i have had first hand information about the new structure which includes my current job being made redundant and a new replacement (similar to mine) with some extra responsibilities- the title is different as is the salary and holiday entitlement (all worse than before).

 

What does this mean? what can i do?

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Have you actually been placed 'at risk' of redundancy, or have you found this out purely by chance? This could render any formal consultation 'unfair'

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Then so long as the information that you have now received only confirms what you already know and doesn't state that your position WILL be made redundant, then the employer would be in the clear. You could of course seek confirmation that this remains a 'proposal' at this stage.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

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yes, at this stage they have said that it is a proposal subject to other changes, namely those people opting for VR. If i was to be honest i just cant see things really changing....just really angry and frustrated that i cannot speak to anyone at this stage as individual discussions cannot take place until the college have a clear idea of people taking VR. I cannot even speak to my uinion rep at work as i only know this info because i am on the staff rep panel.

 

as i said before from the proposals they have reduced my salary by 5k and halfed my holidays.......was on a teacher contract but the new role is on a support staff contract. i head up students services which is a non teaching role but very student facing compared to any other support manager role............what preparations can i make?

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