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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg Loan PPI Advice Needed Please. **Resolved**


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Hi Everyone,

 

Well, phoned FOS, gave details and surprise, surprise, FOS said "they can't do that". So, nice young lady said, "We'll look into it" took all my details and complaint has now been registered.

 

Jedicris.

REMEMBER! Hunger is the enemy - NOT the hungry!

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Hi Everyone,

 

Meanwhile ...........on another planet life goes on.

 

Cheque arrived today in settlement of my PPI claim (less amount they sent to somebody else - as above).

 

Cheque has been paid into bank account, now waiting for it to clear.

 

Jedicris.

REMEMBER! Hunger is the enemy - NOT the hungry!

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Hi Everyone,

 

Update.

 

Cheque has now cleared.

 

Had a part completed claim form arrive from FOS, so have completed, signed and sent off.

 

Now for the long wait while FOS do their thing.

 

As cheque has cleared, donation on its way.

 

Jedicris.

REMEMBER! Hunger is the enemy - NOT the hungry!

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on the bottom of every email alert you get

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 year later...

Just an update on the FOS complaint.

 

 

FOS have now been actually dealing with my complaint for 4 months now. Just had a letter from them stating that they have now been made aware by Canada Square, that my debt was sold to a third party prior to my PPI offer.

 

 

I thought that was the essence of my complaint, that Egg had offset some of my PPI payment to a third party.

 

 

So, after 19 months they now tell me what I first told them.

 

 

At least they are "reviewing this information".

 

 

Just have to sit and carry on watching this paint dry.

REMEMBER! Hunger is the enemy - NOT the hungry!

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amazing!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 2 months later...

Update.

 

 

Letter from FOS, still investigating and waiting for further information from Canada Square.

 

 

Also please be patient and bear with us.

 

 

I'm thinking of changing my name to Job.

REMEMBER! Hunger is the enemy - NOT the hungry!

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  • 3 weeks later...

Another Update.

 

 

Received a phone call from FOS yesterday to advise me that they are still investigating my complaint but that it is being delayed.

 

 

Why is it being delayed? Well, it seems that I am not alone. Canada Square have done the same to several people (Surprise Surprise) and because of that, FOS are "having a conversation" with Canada Square about it. To discuss and decide it "is fair or not fair".

 

 

Bugger Fair or Not Fair -- It is unlawful!!

 

 

So now waiting for FOS AGAIN!

REMEMBER! Hunger is the enemy - NOT the hungry!

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Agree it is unlawful - FOS should BE SLAPPED ON WRISTS FOR THIS - IT SHOULD BE MADE PUBLIC.

 

Would bet this money never reaches the new owner who would have bought the debt for pennies - another [problem]

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  • 1 month later...

Latest update from FOS.

 

 

Letter arrived today saying FOS still in discussion with Canada Square Operations, they don't know when they will be completed and apologies for length of time it is taking.

 

 

What is taking the time? It was unlawful - end of story. Simples!

REMEMBER! Hunger is the enemy - NOT the hungry!

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  • 2 months later...

Deja vu Time:

 

 

Latest update from foslink3.gif.

 

 

Letter arrived today saying FOS still in discussion with Canada Square Operations, they don't know when they will be completed and apologies for length of time it is taking (again). But they ARE actively pursuing it.

 

 

What is taking the time? It was unlawful - end of story. Simples!

REMEMBER! Hunger is the enemy - NOT the hungry!

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  • 6 months later...
  • 11 months later...

Another update.

 

 

FOS have phoned again. Have now got a different adjudicator and she is "actively looking" at my case.

 

 

It seems to be a good news bad news thing. She takes the view that Canada Square could have legally made the offset to the people who bought the debt. She stresses that she has not looked at "How" they did but that there is a "Legal" way that they could. So probably no joy on that. She does however think that the original offer was incorrect and she will be telling them to look at it again.

 

 

So now back to another waiting game.

REMEMBER! Hunger is the enemy - NOT the hungry!

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  • 2 months later...

Update Time:

 

Letter received from FOS. They have have written to Canada Square and advised them that the 8% interest was NOT calculated correctly and that they need to re-calculate it and send me the difference.

 

Also that as CS have messed me about for so long that they should also pay additional compensation.

 

Adjudicator warns that CS will probably disagree with their decision and that it may need to go to an Ombudsman.

 

So back to the waiting game.

REMEMBER! Hunger is the enemy - NOT the hungry!

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  • 2 months later...
  • 2 weeks later...

FINALLY RESOLVED.

 

Have now received a phone call from FOS saying that Canada Square have made an offer and would I accept the offer.

Told them yes, will accept offer. Now expecting payment within 8 weeks.

 

When payment received, will make a donation.

 

Thank goodness for this site.

REMEMBER! Hunger is the enemy - NOT the hungry!

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FINALLY RESOLVED.

 

 

Good stuff, glad you stuck at it :thumb:

 

Thread title amended.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 4 weeks later...
Cheques Arrived.

 

Banked and now waiting to clear.

 

Donation Made.

 

Thank you :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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