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    • Thanks for the advice and pointers much appreciated, letter will come from daughter in law but I would type it her up and print it off for her.   The officer told her he could not guarantee it would not happen again like you say I am astounded the Police have time to be stopping a driver who has proved 5 times now that she is legal to be on the road none of it makes sense.
    • We requested evidence for the PCNs and have received this. Where do we go from here?  BW_Legal_Evidence-compressed.pdf
    • Definitely move the cars ASAP, the bailiff will come back and clamp them, don't wait bailiffs can now call on Sundays and most Bank Holidays.
    • What should you do? Totally ignore them. Next time you are there take photographs of Athena's notice at the entrance to the car park plus the position of the others as well as any difference between the T&Cs of their signs. Also a picture of their payment meter as the T&Cs there are often different from the signs. Check with the local council to see if Athena have permission to erect signs and ANPR cameras under the Town & Country [Advertisements] Regulations -they are often online these days. Also ignore any future correspondence from them and their unregulated debt collectors and do not be afraid of ever escalating fees most of which have no basis in Law. The time to come back to us is if they send you a letter of claim where a snotty letter to them may discourage them.Also read other threads on here to get an idea of the numties you are dealing with. One amoeba has more intelligence than all the car parking rogues together. It is still worthwhile contacting Lidl even without your receipt and especially where you have a record of regular visits to them.
    • First, I'm a bit surprised that your local police force has the manpower and time to waste chasing up a complaint from a member of the public that a motability car's paperwork may not be in order, bearing in mind that most forces can't be bothered to follow up reported burglaries, if stories in the popular press are to be believed.  But if that's what the police officer has told you, that's what he's told you.   If you want to follow up his suggestion to make a complaint, check your local force's website for how to do so.  Or (bearing in mind the history of problems that you've had before) write straight to the Chief Constable (website again).   Simply say you want to make a complaint about the number of times your daughter (or whoever) has been stopped by the police for no apparent reason.  Give a list of when and where this has happened and what the outcome was (presumably that the police took no further action).  I would also add that in the latest incident the police officer actually suggested making a complaint about the number of stops.  Not only do you (or your daughter or son or whoever it is) find this police action to be extremely distressing, but you also consider it a waste of scarce police resources.   Ask for an explanation as to why this keeps happening and ask for an assurance that the police will stop doing it.   You may also want to add (see what others advise about this) that the police officer in the latest incident also told you that they had received a call from someone saying that the car's paper work "might not be in order".  Say that you are concerned that whoever made this false allegation is wasting police time.  (You may want to think carefully about this as it may not improve your daughter's relationship with her neighbour!  If the allegation came from the neighbour.)   Those are my initial thoughts but it's a bit late to be thinking clearly.  See what others suggest rather than just relying on my suggestions.   [The letter really needs to come from your daughter (or whichever family member keeps being stopped) and not you, unless you can make it perfectly clear in the letter who it is that is being stopped etc. and that you are complaining on their behalf.  Is that clear?]
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paulh1818

Capquest and an OD 'debt' - I must comply with their phone calls!

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Hi, capquest called a couple of days ago regarding an overdraft debt that has been passed to them and I politely declined to confirm my details. Here are some highlights from a letter I received today...

 

'On a very recent telephone attempt to contact you, it has been reported that you refused to assist our agent by supplying or answering details to confirm that they were indeed speaking to you and as a consequence the call had to be terminated.

Your account will be passed back to the appropriate department to recommence the collection cycle, where telephone activity will commence. Any failure to comply in the future with the verification process will see your account fast tracked to the end point of the collection process which may mean legal action is taken against you.'

 

I will start making payments to this debt but I am tempted to wait for them to call so I can refuse again. I'm curious about this 'fast tracking' they speak of. Anyone have any thoughts on this? Thanks.

 

Paul

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All hot air.

Usual DCA cobblers to get you to make a payment.

If I rang you and said " its alf from alf's collection service, give me all your personal details." You would tell me to bugger off.

 

Do the same to Crapyquest. You don't have to tell them anything. personally I wouldn't pay them anything either, but thats up to you.

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I'm surprised they didn't threaten to send you to the naughty step. ;)

 

You are under no obligation to speak to them, nor have they any legal right to come to your property in the guise of a 'doorstep collector'.


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Thanks guys. I'm not really worried about this, I just thought I'd share this with cag because it seemed like a fairly unique threat for a dca. They are basically saying ''stop mucking about or we'll 'ave ya'' :lol:

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Poor old Capquest, ever more desperate!

 

I suggest that you write to them, making your position clear:

 

Dear Curs

 

I refer to your letter dated xxxxx, the content of which is noted.

 

For the avoidance of doubt, I do not discuss financial matters on the telephone, and I do not provide personal details in response to unsolicited calls. I also do not respond to threats or bullying such you demonstrate in your letter.

 

I require all communication from you to be in writing only. Any further contact by telephone from you will be construed as harassment, and reported accordingly.

 

I do hope the situation is now perfectly clear, but if there is any part you do not understand, you should contact me for clarification, or seek professional advice.

 

Yours etc.

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That letter is perfect and will be on its way shortly. Thank you.

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This is obviously impacting on them as I understand that voluntary agencies are also advising client's not to enter into telephone conversation with collection agents or provide personal details over the telephone.

I note with interest that the word MAY is still icluded in the legal threat. Furthermore, I wonder how a court would react to a collection agent who refuses to conduct all contact in writing.

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Several companies, including MBNA and a number of DCAs have routinely used the 'we're a telephone-based company' in the past. It didn't work then, and it doesn't work now.

 

Ask a DCA drone for their full name - they won't give it. Ask why, and they say 'it's company policy'. What they never understand is that whilst it's perfectly acceptable for a company to have that policy, it's also perfectly acceptable for an individual to have a policy of not disclosing personal data too.

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Is this a debt which you recognose and have all the relevant paperwork? If not why not demand it from Crapquest. pointing out thast until theri paperwork is in order they won't be seeing any folding stuff from you.

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Poor old Capquest, ever more desperate!

 

I suggest that you write to them, making your position clear

 

Originally Posted by :

Dear Curs

 

I refer to your letter dated xxxxx, the content of which is noted.

 

For the avoidance of doubt, I do not discuss financial matters on the telephone, and I do not provide personal details in response to unsolicited calls. I also do not respond to threats or bullying such you demonstrate in your letter.

 

I require all communication from you to be in writing only. Any further contact by telephone from you will be construed as harassment, and reported accordingly.

 

I do hope the situation is now perfectly clear, but if there is any part you do not understand, you should contact me for clarification, or seek professional advice.

 

Yours etc

:

That seems good advice.

 

I'm not seriously advocating it, but: If you are in a mischievous mood:

 

You could add "if you choose to contact me for clarification, I reserve the right to charge you for advice at my professional rate, please confirm that you accept this, in writing.

If you call rather than write for such advice, any frequent calls or calls outside of normal working hours may still be classed as harrassment, for other calls you will still be liable for my fee, the call may be monitored or recorded for training or security purposes, and you may be asked to go through account verification \ security questions. Calling me will imply acceptance of these conditions"

 

Useful (somewhat random) security questions might include:

What was the name of your first boy/girlfriend's mother's 3rd pet dog?

Which is the 25th / 31st (or whatever) prime number?

Name the administrative districts (with the major city of each) of Burkino Fasso ....... And so on.

 

If they don't answer correctly and quickly ... "I'm afraid you've failed account security" .... "Goodbye!"

Edited by BazzaS

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Excellent stuff boys! Love the dry humour! Is a consultancy fee of €40/hr to much too ask! Hehe! BRITAIN'S GOT TALENT-Yanks!!

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Excellent stuff boys! Love the dry humour! Is a consultancy fee of €40/hr to much too ask! Hehe! BRITAIN'S GOT TALENT-Yanks!!

 

Not at all, I charge £35 per letter/phone call to DCA's who have the temerity to bother me!

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I think this show the success that sites like this are having in fighting DCAs. We all know that companies like Capquest have only one weapon and that is bullying. They can't bully if they can't talk to you on the 'phone, so now they resort to trying to bully you by letter in order that they can then get to bully you by 'phone. I think we're winning. I also think we should spend as much time as possible in winding these idiots up and wasting their time. It's already starting to have an effect.

Edited by Fred Bassett

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Not at all, I charge £35 per letter/phone call to DCA's who have the temerity to bother me!

 

Well, I could have added "these terms apply even if not read by you", (as one DCA has claimed in the past), but I think that'd be stretching the envelope too far ;)

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I feel cheated now I only threatened to charge them £20 per letter recieved or duplicate sent to them. Last letter was from Mike Daniels MD offerring a 30% credit to account on every payment made with the note this is not a gimmick.

 

How tempted to write offering them 33% discount on the £20 I want off them. !st class muppetts!!

 

Intend

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I do a nice letterhead stating 'XXX Secretarial Service" or similar and let them have the following

 

 

Please note my fees are

 

£10 per letter received - this is for scanning, file retrevial and archiving

£19.25 - this is the Litigant in Person rate for research, approximately 1 hour per letter

£10 per letter sent - this is for printer ink, paper, printer maintenance/insurance etc

Telephone calls are not accepted and security questions will not be answered

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Nice one sillygirl -yours plus the "Valid even if not read by you" should amuse all.

 

Have they ever paid up??

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I cannot recommend actually trying to charge a DCA for dealing with their letters, though it is highly amusing. The reason is that if the matter ever goes to court, it makes it look as if you are not being reasonable and/or taking it seriously. keeping it straight makes you look like the paragon of virtue and reasonableness that you want the judge to see.

 

However, I have had some success in charging companies who send unsolicited letters for processing (i.e. putting in the bin), anything they send after I've told them to remove me from their database.

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I ignored everyone all 50plus of them in four weeks

They got the message

:)

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what i tend to do is take mine into the local branch and ask them to forward it to head office useing internal mail with a little extra added. see below.

 

halifax.jpg

Edited by huggy41

PHOTOBUCKET TUTORIAL IS NOW DONE HERE IT IS

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I do a nice letterhead stating 'XXX Secretarial Service" or similar and let them have the following

 

 

Please note my fees are

 

£10 per letter received - this is for scanning, file retrevial and archiving

£19.25 - this is the Litigant in Person rate for research, approximately 1 hour per letter

£10 per letter sent - this is for printer ink, paper, printer maintenance/insurance etc

Telephone calls are not accepted and security questions will not be answered

 

I like that sillygirl and might start to use something similar.

 

Regards.

 

Fred


Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Nope, not had any payments yet but generally it makes them push the 'stop' button. By listing what the charges are for I am justifying the cost - can they do the same. The £19.25 LIP charge is quite legitimate as it is 'statute' law!!! Play them at their own 'cost-effectiveness' game when necessary.

 

I am wondering what will happen with the stamp price increase, will it now spark an email revolution instead - in which case there are a few useful programs about which can 'automatically' email people every hour.

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They are still calling me and I am still refusing to answer their questions. Keeps me entertained at least...

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They are still calling me and I am still refusing to answer their questions. Keeps me entertained at least...

 

Can you put on the voice of a small child. If you sound really young, they won't bother to even try asking any questions.

 

Give it a try and see if they ask you whether mummy or daddy are at home.


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