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james vs hsbc...help!


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Hey. I claimed for £971 and they have offered me part settlement of £855.

 

However, I've been charged another £190 while this has been going on.

 

Is my best bet to ignore the offer and claim the new amount of £1161 through filling out a claim form?

 

Also, Do I have to inform them I'm going to add the new £190 onto my claim or am I free to go ahead without telling them.

 

Please tell me my best option

 

Thank you, JAmes

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  • 3 months later...

Yeah, you are very much entitled to this money, although i would write to them to refuse this offer you had, (this i thought was the hardest part), but make sure that you tell them you are going to claim this other £190. as well and are going for the full refund.

 

James

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