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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Mycathasfleas
      Insurance payout advice

      By Mycathasfleas · Posted

      I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
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      Insurance payout advice

      By ennogs · Posted

      Thanks
    • Spiritual Alchemist
      MET CCTV PCN - Occupants Left Carpark - Appealed - Starbucks (closed) 346 SouthGate Park, Stansted, CM24 1PY

      By Spiritual Alchemist · Posted

      The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • lookinforinfo
      UKPC ANPR PCN PAPLOC Now Claimform - vehicle on site during restricted no parking period - Rom Valley Retail Park, Romford, RM7 0AF

      By lookinforinfo · Posted

      Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • LilMissM
      StepChange DMP - Multiple Debts

      By LilMissM · Posted

      Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Do you get the feeling NW are making every effort to delay/hijack peoples claims??

cheddar

By cheddar
in NatWest Bank

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cheddar

cheddar

Posted
Posted

There just seems to be so many problems with peoples claim againt this bank, undoubtedly all of them will delay by writing the standard letters back or saying they will get back to you in 14 days or whatever.

 

But with Natwest it seems to be every single aspect:

 

You send your DPA request and cheque rather than getting all DPA details, they send you a letter saying you can have statements for £5 or DPA for £10, so you have to write back asking for DPA

 

They send you bank statements instead and don't cash your cheque, making it so you have to contact them again

 

The bank statements are sent in packaging NOT designed to hold them, delaying them in mail or delaying the whole thing if some sheets are missing

 

Often the statement (as mine and others will tell you) have duplicated sheets mixed up in them. Out of a couple of hundred sheets about 30 were duplicates and could have made it so I made lots of mistakes whilst adding up.

 

This is before any real chasing starts, it makes you wonder if they are doing all that on purpose.......................

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fallen404

fallen404

Posted
Posted

Hmmm...should be sending out my DPA request thing tomorrow. Do you reckon it'd be worth my while sending them a cheque for £15 and saying I'd like both statements and the SAR/DPA transaction listings?

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Guy

Guy

Posted
Posted

HI,

 

I had no problems getting the statements however there were a considerable number of duplicates ensuring that i had to re-do the spreadsheet a few times.

I have filed my claim and they have acknowledged saying they will defend. Now the OFT has made thier announcement we'll see what they do next.

I have noticed that Natwest havent appeared in the litigation section very often (twice i think including mine) is this because they are dragging out the process? they do seem to tough it out more than the others.

 

Still i will get it all back in the end.

Bank Claim Result

NatWest £2051 UnGagged myself. They paid up in full:D

Barclays £641.81 Settled in full.:D

MBNA AOL £390 account credited

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cheddar

cheddar

Posted
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Hmmm...should be sending out my DPA request thing tomorrow. Do you reckon it'd be worth my while sending them a cheque for £15 and saying I'd like both statements and the SAR/DPA transaction listings?

 

No I wouldn't do that as they have a duty to provide you with a list of all transcations or statements as part of your DPA anyway, the DPA also ensures you have details of any manual intervention etc

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rbrears

rbrears

Posted
Posted

Yes and they seem to be defending claims too, although yet to see if they actually take that defence before a judge.

 

They certainly delay as long as possible. My DPA request was complied with late - requested 18.2 and got the statements 12.4 - a huge bundle (4 accounts worth) in one thin brown envelope that had burst - whole lot were left outside my front door in a clear post office bag taped up at the top! Nice customer confidentiality !!

 

Also there were loads of duplicates in the bundle.

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podgydad

podgydad

Posted
Posted
HI,

 

I had no problems getting the statements however there were a considerable number of duplicates ensuring that i had to re-do the spreadsheet a few times.

I have filed my claim and they have acknowledged saying they will defend. Now the OFT has made thier announcement we'll see what they do next.

I have noticed that Natwest havent appeared in the litigation section very often (twice i think including mine) is this because they are dragging out the process? they do seem to tough it out more than the others.

 

Still i will get it all back in the end.

 

I think one of the reasons you are not seeing many results in the litigation section, is because Natwest are making their offers on the basis that you enter in to a confidentiality agreement not to disclose details of the settlement. I'm guessing many people will agree to this, not me though, I'll take it to court before I sign an NDA, unless of course they offer me a LOT of money :-)

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Bookworm

Bookworm

Posted
Posted

They have until 3/5 to enter a defence in my claim, and I'm convinced they'll delay as long as they can... Fine by me, some of those charges are 6 year old and piling more interest by the day...

 

I had lots of duplicate statements too, makes you wonder how accidental that is...

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fallen404

fallen404

Posted
Posted

I think I may have to record the arrival of my statements on mp4, just to get a record of the state and confusion they seem to arrive in.

DPA Letter received by NatWest 11/04/2006

DPA Request expires 21/05/2006

Statements received 15/05/2006

LBA sent 15/05/2006

 

If you find me vaguely coherent, click the scales.

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Bookworm

Bookworm

Posted
Posted
What is the worst that could happen to me if I signed their confidentiality agreement and then told everyone?

 

They could sue your a**e off for breach of confidentiality agreement, which could cost you big time.

 

If you don't want to keep quiet, don't sign. It is legally binding.

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  • 12 years later...
cheddar

cheddar

Posted
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This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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