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    • Breakdown cover Hi, I presume like many that when it was decided to go with then 'A shadegreener' that I would receive a 24hr call out, just like British Gas! No more worries, they would deal with any issues. This is far, far from the truth.My boiler locked out, I reset it, it locked out again & again. So I phoned ASG Ltd on Saturday, then twice on Sunday, then twice again today. My boiler has been out of service since Saturday, with the F4, flame fail fault, which Weissman don't recommend resetting to many times. Despite calling and leaving messages on their answer service no one called me back. When challenged, guess what they, stated they have no record of my calls, this is despite me having a call log on my phone showing times of the calls and duration of said calls. So their lying, not the first time either. When I call back this morning, they said they would speak to Weissman and get me an engineer out,urgently ,bearing in mind I'm a Cancer patient and I've had no heating or hot water since Saturday! You might know, no call was received telling me when I would be getting a repair, so I rang ASG Ltd back and I was told that should ring Weissman... Just what am I paying a service contract for? So I called Weissman, they promised me a call back, never happened. I did however receive an Email saying I won't now get a call until tomorrow. I believe that the service being paid for isn't fit for purpose and has been missold. I had a British Gas service policy and it couldn't be faulted. 24hr, 365 day same day service and if no fault found, no charges were made, unlike ASG Ltd. Who expect the homeowner to be a heating engineer, diagnosing what wrong when a fault appears and if you get it wrong, your fined £150 for the mistake. Absolutely unreasonable and unjustified. I would love to know your experience with the breakdowns and call-outs you've experienced. I'm considering taken legal action, because the service being paid for isn't fit for purpose and missold as I have previously stated. The more ammunition I have, will make the legal action more formidable. I look forward to hearing from you.
    • It could also a recycled number issue, how long have you had that number?  If recently the number could have belonged to someone else who owed money sometime in the past and it was their contact number.  Was given a new work phone once, and the first call I had  on itwas from Rossendales bailiffs after someone for  Council tax debt.
    • I think they are trying to persuade the judge there have been a number of supreme court decisions which override a lot of the regulations we rely on here, they even say I rely on "out-dated legislation".   Their next main approach is to say the claim is statute barred and that I need to prove that I didn't know about this 6 years ago. My argument is that I couldn't have known since they concealed the statements from me until November 2020. After a GDPR request in 2018 they claimed for 2 years that they didn't have the statements over and over again. They finally produced them when I went to the courts. It was only at this stage that I saw I had the charges on the accounts. Since they repeatedly didn't give me the statements I would propose Kleinworth Benson is reinforced, as they may have tried to conceal the charges.
    • @Saints60 very sorry to hear about your story – but you've been asked to post your story on a new thread and you haven't done that. By joining into an existing thread, you confuse the issue, make people unsure as to whom they are responding and are probably likely to receive less help then you might otherwise do if your story was told as a completely new topic. Also – very importantly, if you post on a new thread, then it will tend to be recognised much more by Google so that people are more likely to come across these discussions if they also have experienced similar problems with this dealer. We are very interested in the fact that you say that you have identified this person – and I'm not sure why you haven't shared that information with us all here as well. As you are aware, one of the problems here is identifying the dealer and also where the dealer lives and what assets the dealer has because this would make it easier to get the police to take an interest and also to begin the necessary legal actions to obtain compensation. I'm not too sure why you haven't volunteered all of this information because the rest of your story has been pretty detailed. Please will you post a new thread and also give us all the details. It's important that all of this is shared. Thanks
    • letter of claim is 1st.   but that will never come whilst as they are your debt are still with the original creditors  years away from sale to DCA's if at all. so forget DCA's...please.    Just one point..   mail redirect does not always work nor is always allowed by royal mail for court documents i'e a claimform pack from northants bulk. many of these we have seen state do not forward on them.   now, stop panicking on the above for a moment and thinking this is bad... a claimform pack should be preceded by a letter of claim which you would get redirected... and ofcourse as above the wont be from an OC.  
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

PCN Number? - Private Parking Company


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  • 2 weeks later...
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Ok.

 

I've been thinking, since it says the reason I was 'charged' was because I "left the estate" and I was sure there was no 'officer' there, does that mean they saw me on a CCTV camera?

Does that also mean they might have caught who was driving?

 

Also, on the debt collection paper, it says the reason was cos I 'exceeded the time limit'... which was not the reason given by officer hence not ticked on the notice... Advantage for me somehow?

Edited by YamiPrem
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YamiPrem, you're taking this far more seriously than it deserves, as the others have said.

 

You could come up with the best argument in the world, they won't take any notice. And you'll have wasted your time and a stamp.

 

Ignoring is OK.

 

My best, HB

Illegitimi non carborundum

 

 

 

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I understand honeybee, but was just brainstorming and I like thinking about these things, lol. I'm not getting worried or anything, don't mind that.

 

But yeah, is it likely they could have picked me up on a camera? How does it work if they did, would they not have mentioned it to me if the had photograph evidence of me?

 

Again, these are not worried questions, just genuine questions. :)

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It's possible the picked you up on camera. No-one on the forum would know whether they did or where their cameras are etc. It's possible.

 

How does it work if they did? Exactly the same as now.

 

Would they not have mentioned it? Maybe, maybe not. It's not important.

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Posted hope ok New member found your site to say what I have had happen. Breifly euro car parks 30£ PCN on 10/01/12 sent them a letter stating why, can post if want! 1st letter 23 feb now 50£ no reply 13 th march enforcement for 50 from ecp no eply 19th april 95£ no reply from control accounts or they will take me to county court. thats what i wanted realy but such a waste of time have contacted itv to see if they can help its now 29th april waiting four next letter for court date. It does seem easyer to pay the 95 but principle of it ecp are praying on people in doctor surgerys when they are stressed ill and old this needs to be publicised. The car park is to small four the businesses using it ecp visit the area when the know lots of people from area have to have blood tests. I will post again when im am sure the next letter comes sorry for spelin!

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Have you actually got a proper letter from the courts , or just a letter from Euro saying they might take you to court? Euro have stated publicly they they never take people to court because they know they will never win.

 

Honestly you are taking this company too seriously. You should have just ignored all their stupid "threats" and they would have eventually just gone away. You don't owe them a penny and don't be tempted to pay them.

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Hello DBC, The letter says ecp ltd has recruited us to recover the 95 you owe the. This is control account plc. No court papers. There is no way I will pay them as I want to have my say in court, if it did happen. To hopfully help all the other people that are stressed by the same unfairness, also get it on tv. We did this quite well on another topic I was involved in and got itv, helecopter and all, reporters and first slot all day on the tv few years ago. We then had a puplic meeting and things really happened and right prevailed.

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  • 2 weeks later...

Hey again,

 

The PPC phoned us and spoke to someone else who was at the house. I've yet to speak to that person to know what exactly the PPC said, but someone else who was there also said the PPC threatened to tell the police....

I can't see why that would help, UNLESS, the police also take their side and ask me 'who was the driver' question which I'll legally need to answer (I presume).

 

How often do PPCs even ring up houses?

Should I be prepared for something bigger than just a few letters now?

 

Thanks in advance.

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You don't have to tell anyone anything. Can you block their number so they can't call again? If they do, tell them to go forth and multiply.

 

Okay thanks, I was under the impression that I will have to answer the police if they ever do ask (I acknowledge the fact that if the PPC found out who the driver was, it wouldn't help them much anyway), no?

 

Ah, the blocking feature, I don't think I can cos it's an extra chargeable-feature on my provider which I never use to justify having. I won't pick up the phone when they call next time. :)

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They won't call the police, and if they did it is extremely unlikely that the police would be interested - there's no crime involved. Moreover, you don't have to tell the police either. You have the right to remain silent.

  • Confused 1
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why are you spending SO much time on debating a speculative invoice?

 

IGNORE THEM..

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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why are you spending SO much time on debating a speculative invoice?

 

IGNORE THEM..

 

dx

 

I got it, I got it.

 

So what if they send a letter saying .... JOKES! :)

 

 

Sorry if I seem stupid, but I've moved on from being worried, now just being super curious. I'm fine, thanks.

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